Work History

• 10/2015 - 0/0

  Mid State Freight

  Hc driver: I've held various positions throughout Mid State from floor manager to Local Delivery driver and Sydney line haul I've been in this role for 18m months loading from various clients in the metro area driving either a 2001 Iveco Power-star or a 2016 Fm Volvo with a Super drop Deck tautliner. I pride myself on being a professional driver.

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• 11/2013 - 10/2015

  Hang and Display Pty Ltd

  Customer Service/Warehouse Officers: Duties • Provide high-level customer service delivery and interaction to clients and negotiation with international staff and couriers to ensure the delivery of products in a timely and efficient manner. • Assist with stock take. • Ability to prepare reports, submissions and correspondence to senior management. • Provide excellence in dispute resolution. • Create and maintain a superior knowledge of our products and maintain a flexible mindset in offering product options to clients. • Cold Calling for new business opportunities. • Negotiating and facilitating new business. • Management and Co-ordination of various projects to improve service delivery. • Daily planning and dispatch of orders. • Data input of customer orders, invoices, reconciliation of goods received and payment of invoices via Datapel or MYOB with accuracy and attention to detail. • Answering correspondence in a prompt and efficient manner. • Regularly Manage the Company for extended periods including; ◦ Monthly reporting to head office, ◦ Monitoring and ensuring corporate budget goals are on track and achieved, ◦ Ordering of stock, ◦ Obtaining quotes, ◦ Providing quotes, ◦ Debt recovery, ◦ Receipt of payments, • Regularly fill the Warehouse Manager's role as part of this I provide; ◦ Fast and efficient dispatch of orders, ◦ Book couriers, ◦ Receive and check incoming stock, allocation of stock and filling of backorders, ◦ Allocation of bays in warehouse for operational ease, ◦ Data entry of incoming stock into warehousing software.

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• 10/2004 - 10/2013

  Direct Freight Express Pty Ltd

  Professional Driver/Induction Officer - Class MC/R: Duties • Provide high-level transport and logistics delivery service to clients and inter-state staff to ensure the provision of delivery services within Australia is timely and accurate. • Create and maintain a superior level of customer service and interaction within all levels of any organisation we liaise with. • Demonstrate an attitude of care and concern towards customers and maintain a flexible approach in order to meet customers' needs. • Management and co-ordination of various projects. • Management and co-ordination of Operations and distribution of driver runs. • Daily planning and dispatch and allocation of all loads. • Training of professional driving staff via training/mentoring program. • Assist in management and co-ordination of vehicle and stock retrieval and distribution in emergency accident situations. • Liaison with other Government Departments and relevant private agencies. • Ensuring all drivers complete RTA log-books maintenance of fatigue management according to legislation and procedures and Work Health and Safety regulations.

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• 7/2010 - 8/2004

  NSW Department of Commerce

  Volunteer Firefighter: As a volunteer fire fighter I attend bushfires (both local & interstate), structural fires, road traffic incidents and training sessions with my local Brigade and district in addition to courses run by TAFE NSW and the NSW Rural Fire Service in order to maintain skills and experience in rural fire fighting techniques. I am also the brigade training officer. My paid employment always takes precedence to my volunteer employment as a Fire-fighter. Duties: • Communicate effectively, both orally and in writing; ability to understand and carry out verbal and written instructions in a high pressure environment • Maintain physical conditioning necessary to perform efficiently in emergency situations; meet medical and physical agility standards as established • Learn the geography of the District, the location of important buildings and the road system • Participate in training drills; attend training on fire fighting, hydraulics, first aid and emergency first aid, fire equipment, and apparatus, and other training associated with recognised fire fighter standards • Learn and apply technical information pertaining to fire fighting • Assist in performing pro-active inspections of structures and businesses in the community for fire hazards and pre-incident surveys for tactical planning • Assist in conducting fire-safety education for the community • Analyse and cope with a variety of emergency situations calmly but effectively and to react quickly to secure accurate and precise information on the location, extent, and nature of fires and emergency aid requests and make sound judgement decisions in a high-pressure and hostile work environment • Sustain heavy physical labour during prolonged periods of intense activity in emergency situations; to work at varying heights above grade • Establish and maintain effective working relationships with different crews, supervisors, and the general public; to work effectively as a team member • Service and operate all District equipment and apparatus • Perform necessary maintenance, testing and care of fire hoses, trucks, ladders, and auxiliary equipment and apparatus • Prevent waste and damage of materials, supplies, and equipment • Identify general maintenance and minor repairs to station facilities; organise requests for maintenance and repairs as required • Perform community service activities. • Maintain necessary records and reports, incident forms, and daily shift operation logs, to accommodate needs of the district including computer data entry.

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