Work History

• 1/2019 - 0/0

  Brisbane City Council(Trades and Labour)

  Garage Manager: Garage Manager, managing day to day running of a busy workshop, ensuring vehicles are serviced and maintained to the highest standard, meeting QLD Transport inspection criteria. Managing Workshop Supervisory Team, Technicians and Trades Assistants, ensuring they comply with company policies and procedures. Responsibilities: • Ensure that workshop costs are within defined budgets • Manage a team of 38 staff • Ensure compliance to safety and health policy's • Coordinate the daily operations of the Workshop. • Drive continuous improvement • Ensure compliance to Zero Harm policies • Ensure maintenance and repair records are up to date • Conduct scheduled maintenance of Buses and associated equipment to ensure the vehicles comply with Queensland Transport Regulations and the Road Use Management Act. • Provide reports on fleet related matters on a proactive and reactive basis to the Senior Maintenance Manager. • Approve the ordering of parts and accessories as required by the Workshop. • Supervise and provide guidance to Team leaders, Leading hands, Technicians/ apprentices and Trades assistants. 47 Leaver Court, Ormeau QLD 4208

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• 9/2017 - 12/2018

  surfside buslines

  Workshop Supervisor: Workshop Supervisor, managing day to day running of a busy workshop, ensuring vehicles are serviced and maintained to the highest standard, meeting QLD Transport inspection criteria. Managing Workshop Technicians and Trades Assistants, ensuring they comply with company policies and procedures. Responsibilities: • Ensure that workshop costs are within defined budgets • Manage a team of 9 staff • Ensure compliance to safety and health policy's • Coordinate the daily operations of the Workshop. • Ensure maintenance and repair records are up to date • Conduct scheduled maintenance of Buses and associated equipment to ensure the vehicles comply with Queensland Transport Regulations and the Road Use Management Act. • Provide reports on fleet related matters on a proactive and reactive basis to the Fleet Manager. • Undertake the ordering of parts and accessories as required by the Workshop. • Supervise and provide guidance to Technicians/ apprentices and trades assistants. 47 Leaver Court, Ormeau QLD 4208 Tel: (07) 5547 5537 Mob: 0422 107 142

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• 2/2017 - 5/2017

  Bus Stop Brisbane

  Sales Manager: Bus Sales Manager, responsible for QLD Bus Sales. Providing quotations for vehicles, demonstrating product, ensuring the customers needs and requirements are met and exceeded. Responsibilities: • Ensure regular Customer contact is maintained building strong customer relationships • Travel QLD regularly • Complete quotations • Determine correct specification of vehicle to suit customer needs • Maintaining consistent margins • Organising of vehicle modifications and new body manufacture • Ensuring vehicle are delivered on time • Management of AOR and daily tasks and duties • Develop and maintain relationships with outside suppliers • Organising the inspection, tare and registration of vehicles • Assisting in the valuation of vehicle trade-in's 47 Leaver Court, Ormeau QLD 4208 Tel: (07) 5547 5537 Mob: 0422 107 142 Bus and Coach Sales Australasia Sales Manager

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• 5/2013 - 2/2016

  VOLVO TRUCK & BUS BRISBANE

  Aftersales Manager: Overview: Bus Aftersales Manager tasked with ensuring Bus Customers are utilising Volvo Genuine parts and service on a regular basis, provide competitive quotations on parts and service offerings. Support customers & dealers with technical assistance, technical training & specific Fleet Maintenance requirements. Provide quotations on Volvo Service Agreements, and ensuring the contracts are operating within pre-determined budgets. Develop and implement sales strategies to promote the sale of parts and service. Responsibilities: ⚫ Make sure the Brisbane dealers are actively supporting the Volvo products ⚫ Develop training material and deliver training to ensure dealers are familiar with the Volvo Bus products ⚫ Develop and deliver driver development training ⚫ Provide Technical support for area of responsibility, for both dealers and customers. ⚫ Manage Telematics roll out, deliver training in Telematics ⚫ Analyse bus industry parts and service market and develop strategies for increasing market share ⚫ Follow up with dealers to ensure the local government contractual arrangements are being met and exceeded ⚫ Manage dealer Technicians to support bus product ⚫ Analyse Customer & Dealer operations ⚫ Build strong customer relationships Achievements: • Achieve an increase in Aftersales business by over 60% (Parts and Service) • Improved parts supply chain within AOR, ensured that parts available were on target at 95% availability • Successfully reduced costs with big fleet maintenance contracts 47 Leaver Court, Ormeau QLD 4208

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• 5/2002 - 5/2013

  volvo group australia

  Diesel Mechanic/ control workshop: Service Workshop Manager whose tasks include the management of the day to day running of the busy Brisbane based Bus/Truck service department. Organising Team’s daily duties, managing the customer’s requests for service & repair. Support and develop Team for personal and business development. Responsibilities: • Manage department time on a daily weekly basis • Manage workshop Team efficiencies • Create workshop repair orders • Invoice workshop repair orders • Liaise with customers directly in regards to vehicle repairs • Estimate vehicle repairs • Provide technical advice to customer & other Volvo dealerships • Ensure Staff were operating to the highest standard of workshop ZERO HARM standards • Develop Staff in line with Personal Business Plans • Follow up with market company to ensure the local government contractual arrangements are being met and exceeded e.g ensure deliveries are occurring on time with no faults. • Support Team with HR issues, support through personal and work issues Diesel mechanic whose tasks include the servicing and repair of various forms of truck and public transport. Responsibilities: Road test customer vehicles, diagnose faults and issues. • Pre delivery safety checks • Machinery (Roadworthy) preparations • Fault finding/Diagnostics • Welding • Apprentice training • Attending roadside vehicle breakdowns

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• 10/1999 - 5/2002

  Self Employed truck driver

  Owner/Operator: Run own truck and trailer for courier companies when and where required. Interstate work and long haul runs within home state. Deliveries undertaken with the food industry. Deliveries to warehouse and factories. • Ensure truck & trailer is maintained the highest of standards • Making deliveries on time and within Work Diary limitations • Develop and maintain relationships with customers

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• 6/1997 - 10/1999

  Zupps Truck Centre

  Sales Professional: Overview: Professional and Highly Successful Salesperson whose duties consist of the retail sale of quality new trucks ranging from 9000kg GVM to 22500kg GVM, to the Government, Commercial and Private market. Responsibilities: • Maintaining consistent margins • Organising of vehicle modifications and new body manufacture • Ensuring vehicle are delivered on time • Management of AOR and daily tasks and duties • Develop and maintain relationships with body suppliers • Organising the inspection, tare and registration of vehicles • Assisting in the valuation of vehicle trade-in's EAST COAST TRUCK AND BUS SALES, ACACIA RIDGE Sales professional July 2000-June 2001 Overview: Professional and Highly Successful Salesperson whose duties consist of the retail sale of quality used vehicles ranging from 22500kg GVM to 4500kg GVM to the commercial and private market. Responsibilities: • Maintaining consistent margins • Organising of vehicle modifications and new body manufacture • Ensuring vehicles are delivered on time to clients • Organising the inspection, tare and registration of vehicles • Maintaining an up to date "wanted book" • Develop and maintain relationships with body suppliers • Liaising with the company workshop to organise the RWC and COI of the vehicles • Assisting in the valuation of vehicle trade in's

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• 4/1994 - 9/1996

  TOP DECK TRAVEL

  European Tour Driver/Diesel Mechanic: Overview: Confident, energetic tour driver with vast knowledge and ability to safely transport passengers through the many countries of Europe. These include tours, which ranged in length from 14-70 days. Employed through the winter months in the bus maintenance department as workshop supervisor/diesel mechanic. Responsible for the day-to-day workshop operations. Responsibilities: • Supervise workshop staff and daily operations • Responsible for the maintenance and safety checks of driver allocated vehicles • Responsible for the safety and welfare of passengers through under developed countries • Maintaining excellent time management skills to ensure that the correct itinerary is adhered to always i.e. connecting ferry journey 47 Leaver Court, Ormeau QLD 4208 Tel: (07) 5547 5537 Mob: 0422 107 142

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