Work History

• 7/2014 - 3/2020

  Earthliners Haulage Transport

  Customer Service and Staff Management: (Macquarie fields) Overview: * Transport/Fleet Management, HC Truck Driving, Customer Service and Staff Management. Responsibilities: * Coordinating deliveries and delegating allocated jobs to drivers while ensuring efficient day-today operations with a key focus on timely and accurate delivery of materials to customers. * Promoting and implementation of continuous improvement of procedures within the company in order to achieve efficiency and effectiveness standards in all areas. * Performing various tasks such as Maintenance, Reporting and Quality Control. * General customer service including liaising with customers in a polite and professional manner. * Ensuring safe operation of vehicles and strictly adhering to OH&S standards. * Organising all Trucks and Trailers while maintaining a high standard for the company's fleet of vehicles on a daily basis, and ensuring to observe company policies and procedures. * Providing effective direction and assistance to drivers on their runs by utilising GPS navigation. * Ensuring high standards of safety compliance and customer service at all times. * HC Truck Driving to provide specialised services such as transportation and delivery of products to customers in rural and regional Victoria as well as Interstate/Changeover runs to Sydney. * Coordination of shifts, scheduling, and rostering of staff on a weekly basis. * Knowledge of NSW road rules/regulations and awareness of relevant road networks with the ability to interpret street maps and aptitude to learn and recall geographical locations. * Always ensuring jobs are completed according to company and client expectations. * Responsible for safe operation and unloading of a Tipper Truck. * Monitoring all transport routes for each vehicle while determining the shortest route available to ensure optimum performance, reliability and efficiency for all customers. * Responsible for organising all materials for each delivery including loading and unloading.

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• 7/2014 - 3/2020

  State Transit NSW Ryde Depot

  Bus Driver: • Operating bus by following correct time schedule • Assisting Passengers for their queries • Provide on board services to customers • Completing all necessary paperwork at start and end of shift • Carry out vehicle pre departure check • Work effectively with others • Reporting to duty manager regarding any incidents if occur during a journey • Keeping the bus in a clean and safe condition • Manage disruptive and unlawful behavior

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• 7/2007 - 6/2014

  Tapex

  Warehouse Dispatcher: (kingsgrove) Overview: * All aspects of Order Picking, Despatch Loading, Deliveries, and General Warehousing duties. Responsibilities: * Managing the day-to-day warehouse duties, and performing a range of tasks as a multi-skilled warehouse staff member with a key focus on timely and accurate dispatch of stock. * Truck Driving to provide specialised services such as transportation and delivery of products to customers across sydney. * Knowledge of NSW road rules/regulations and awareness of relevant road networks with the ability to interpret a street directory and aptitude to learn and recall geographical locations. * Always ensuring jobs are completed according to company and client expectations. * Monitoring and control of stock including despatch, receipt and internal movement of stock. * Working closely with warehouse staff and management to ensure high levels of productivity. * Utilising Warehousing Management systems and RF Scanning while performing various tasks such as Invoicing, Order Picking, Despatch Loading, and Quality Control. * Ensuring a clean and safe work environment including strict adherence to OH&S policies and procedures at all times and reporting of any issues to management. * Performing manual lifting tasks while demonstrating physical fitness. * General customer service while liaising with customers in a polite and professional manner. * Promoting and implementation of continuous improvement of procedures within the company in order to achieve efficiency and effectiveness standards in all areas. * Ensuring high standards of safety compliance and customer service at all times. * Determining the shortest route available to ensure reliability and efficiency for all customers. * Responsible for organising all goods for each delivery including loading and unloading. * Demonstrating a strong ability to work independently, as well as effectively within a team.

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