Last Activity:
Tickets
About Me:
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Customer Relationship Management
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Strong Communication Skills
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Punctual
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Dangerous Goods Handling
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Guest Satisfaction Management
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Organizational Skills
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Brake System Maintenance
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Time Management
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Bulldozer Operation
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Catering
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Front End Loader Operation
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Water Tanker Operation
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Multi-drop Delivery
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Local Driving Routes
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Waste Management
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Skip Bin Operation
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Disability Support
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Civil Engineering
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Manual Gearbox Handling
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General Freight Handling
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Heavy Machinery Operation
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Supervisory Roles
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Hospitality Skills
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Retail Industry Knowledge
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Passenger Vehicle Operation
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Car Driving License
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Medium Rigid (MR) Truck Driving
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Heavy Rigid (HR) Truck Driving
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Parcel Delivery
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8 Ton Truck Bulk Delivery
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Tilt Tray Operation
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Order Picking Forklift Operation
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Charter Services
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Route Planning
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Order Picking
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Inventory Stocktaking
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Organising Delivery Runs
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Receiving Operations
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Data Entry
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Forklift Operation
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Warehouse Operations
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Retail Operations
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Bus Driving
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Office Administration
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Changeover Procedures
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Driving
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Automatic Transmission Operation
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Food Transportation Skills
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Volvo Equipment Knowledge
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Ford Truck Operation
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Healthcare Industry Knowledge
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Scania Expertise
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Van Operation
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Freightliner Equipment Proficiency
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Iveco Trucks Operation
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Car Carrier Operations
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DAF Trucks Operation
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Mercedes-Benz Expertise
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1 tonne Van
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Bar and Gaming Operations
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Barcode Scanning
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Bartending
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Dishwashing
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Kitchen Hand
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Barista
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Front of House Operations
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Back of House Operations
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Ute Operation
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All Terrain Forklift Operation
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Light Rigid Truck Operation
Work History
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1/2019 - 0/0
Broadspectrum
HOSPITALITY ALL ROUNDER: management â— POS service â— Customer service â— Bar work â— Serving food â— Coffee making â— Dishes / polishing cutlery â— Function setup â— Stocktake â— Delivery receiving â— Courier driver Employment history: Broadspectrum
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6/2013 - 12/2020
Peter Rowland Catering
Customer service: Cash management Staff management POS service Bar work Serving food Coffee making Function setup Stocktake Delivery receiving Courier driver Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Developed and maintained positive relationships with guests for satisfaction. Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Trained new staff members in customer service techniques and hotel operations. Enforced policies and procedures to increase efficiency. Cleaned counters, machines, utensils, and seating areas daily. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
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6/2011 - 12/2018
National Gallery Victoria
Head Barista & Cafe Supervisor: - complaint resolution, dietary discussions etc â— POS operations â— Coffee making â— Stocktake â— Safe receiving of deliveries â— POS operating and transactions - cash and eftpos â— Driving â— Food and beverage preparation â— General customer service - complaint resolution, dietary discussions etc â— General cleaning
