Work History

• 6/2010 - 12/2020

  Boyne Smelters Limited

  Crew Leader: Crew Management shift process management and meetings; toolbox facilitation, daily safety procedure updates, daily plans, job allocations, risk assessments, shift expectations together with take 5 interactions - Rostering, recruitment and training of staff with a major focus on internal and external customer service and staff morale and motivation - Program date input; SAP, Prospect, Intranet, diary management, email and digital filing - Critical Risk Management audits - Daily production schedule planning - Daily 5S and safe work audits - Organisation and liaison with maintenance teams to meet timely process outcomes - Incident investigation - Daily shift reports - Monthly, Quarterly and yearly staff evaluations - Coaching and mentoring team - Internal and external communication with all stakeholders - Monitoring of safe plant and process operations

  ---

• 6/2010 - 5/2013

  QCCS - Rio Tinto Site

  Manufacturing process worker: Crucible Transport Vehicle operator. Fully loader 40 ton of molten metal. Emergency Response Team. Fire truck, Ambulance driver. Skip truck operator King Vac truck operator. Tip Truck operator. All site licenses and site based driving only.

  ---

• 3/2008 - 5/2010

  Sunshine Coast Regional Council

  Northern Field Supervisor/Manager: Lifeguard Service - Sunshine Coast Regional Council • Management and supervision of the professional lifeguard service, personnel and equipment encompassing beaches from Noosa Heads to the Peregian Beach region • Provide leadership in the development of beachside and lifeguard programs and services that respond to the needs of the community and tourism • Rostering, recruitment and training of staff with a major focus on internal and external customer service and staff morale and motivation • Preparation and submission of reports to contractors and management of statistics, budgets, staffing information and evaluation of lifeguard safety and standards • Facilitation of monthly meetings for staff and attend regular customer service and workplace health and safety meetings with management and contractors • Monthly meetings for staff and attend regular customer service and workplace health and safety meetings with management and contractors • Liaison with internal and external customers • Supervising and reporting on the region's human, physical and financial resources - Support and administration of the regional unit plans, goals and projects adhering to the management plan with an emphasis on service delivery and productivity • Development and maintenance of positive and productive key responsibilities with peak industry bodies including the Lifeguard Southern Region, Emergency Services, Surf Life Saving Australia and Commonwealth and State Agencies

  ---

• 1/2006 - 2/2008

  surfside bus lines

  Mentor/Trainer: - Driver Trainer and assessor - Compliance and safe operation of a vehicle trainer - Customer service training, delivery and cash handling - Schedule, time and route management - Vehicle safety inspections - Driver assessment and reporting to management

  ---

• 11/2000 - 1/2006

  Jupiter's Limited

  Senior Security Officer: • Supervision and management of security crew • Safety and Security of patrons • Cash, Chips and VIP escorts • Monitoring of via CCTV • Prepare and Submit reports • Customer service and liaison with internal and external customers

  ---

• 11/1998 - 11/2000

  Group 4 Securitas, South Bank Parklands

  Security Supervisor: • Supervise day to day Security operation contract of South Bank Parklands • Prepare and submit reports to contractors and management of statistics, budgets, staffing information and evaluation of security standards • Rostering and recruiting of staff • Facilitation of monthly meetings for staff and attend regular customer service and workplace health and safety • Meetings with management and internal and external contractors

  ---