Last Activity:
Tickets
About Me:
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Light Rigid Truck Operation
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Car Driving License
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Sales Assistant
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CRM Software
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Customer Relationship Management
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Customer Support
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Outbound Calling
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Logistics Management
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Inventory Management
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Invoicing
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Call Centre Operations
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Conflict Management
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Sales
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organised
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drivers license
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attention to detail
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Cleaning and Housekeeping
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Warehouse Operations
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Office Administration
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Dishwashing
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Kitchen Hand
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Barista
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Management
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Local Driving Routes
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Manual Labor
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Parcel Delivery
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Truck Loading and Unloading
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Packing
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Cash Handling
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Waitstaff
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Receptionist Skills
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Records Management
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Warehouse Management
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Front of House Operations
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Documentation
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Payroll Management
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Microsoft Excel
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Operations Management
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Data Entry
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Equipment Operation
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Labouring
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Bartending
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Hospitality Skills
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Business Development
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Account Management
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Team Management
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Fleet Management
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Client Communication
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Cardiopulmonary Resuscitation
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People Management
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Supervisory Roles
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Customer Service Management
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Back of House Operations
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Food Services Management
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Asian Cuisine Expertise
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Cold Calling
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Credit Card Management
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Petroleum Engineering
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End User Support
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Customer Service Skills
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Product Support
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Inbound Customer Service
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Sales Support
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Relationship Marketing
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Operational Excellence
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Process Analysis
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Business Process Re-Engineering
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Industrial Engineering
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Transport and Logistics
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Inventory Planning
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Materials Management
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Material Storage Management
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Merchandising
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Consumer Sales Management
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Retail Sales
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Retail Industry Knowledge
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HR Administration
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Carpet Cleaning
Work History
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3/2023 - 5/2024
Bhat bhateni Supermarket
SALES ASSISTANT: â— Informed customers about current promotions and discounts. â— Loaded, unloaded, sorted and stocked merchandise in designated areas efficiently. â— Conducted inventory management and stock replenishment activities to ensure optimal availability of products. â— Assisted customers with locating items within the store or warehouse environment. â— Received deliveries from suppliers and checked them against invoices. â— Communicated effectively with other team members regarding stock issues. â— Conducted price checks for special orders or discounts as requested by customers. â— Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
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4/2019 - 12/2022
NTC India Pvt. Ltd
CUSTOMER SERVICE SPECIALIST: â— Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction â— Achieved and exceeded monthly sales through effective upselling and cross-selling strategies â— Experienced in utilizing Customer Relationship Management (CRM) tools such as Salesforce to streamline customer interactions and enhance service delivery â— Collaborative approach to working with a cross-functional team to address customer concerns, share insights, and contribute to continuous process improvement â— Collaborated with team members to ensure a well-organized store layout and attractive product displays â— Responded to customer emails with accurate product and service information.


