Work History

• 1/2009 - 1/2013

  C J Relocations

  Owner / Operator: 2009 - 2013 C J Relocations Owner / Operator Springwood • Able to operate all HR Vehicles and Road Ranger Gear Boxes • Maintaining a positive attitude at all times. • Providing prompt, efficient service is key to customer satisfaction • Quickly yet thoroughly address each customer's concerns. • Being a capable communicator, polite, professional and pleasant to deal with. • Remaining calm under pressure • Handling all customers queries with efficient and polite answers • Accurate record keeping • Up to date Work Health and Safety procedures in place • Generating invoices • Accurate financial records • Insurances for operation and drivers • Maintaining three car fleet • BAS and other Tax related business

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• 1/2007 - 1/2009

  Prestige Vehicle Relocations

  Driver: 2007 - 2009 Prestige Vehicle Relocations Jimboomba All as above for Driver position • Relocating various sizes of vehicles

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• 1/2005 - 1/2007

  Tic Tac Tours

  Driver: 2005 - 2007 Tic Tac Tours Brisbane Driver All as above for Driver position.

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• 1/2003 - 1/2005

  Coachtrans

  Coach: 2003 - 2005 Coach Trans Brisbane Driver All as above for Driver position.

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• 1/2002 - 1/2003

  Self Employed

  Lawn mowing and Handyman Maintenance: 2002 - 2003 Semi-Retired - Self Employed Brisbane Lawn mowing and Handyman Maintenance • Maintaining a positive attitude at all times. • Providing prompt, efficient service is key to customer satisfaction • Quickly yet thoroughly address each customer's concerns. • Being a capable communicator, polite, professional and pleasant to deal with. • Remaining calm under pressure • Handling all customers queries with efficient and polite answers • Accurate record keeping • Up to date Work Health and Safety procedures in place

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• 1/2001 - 1/2002

  Brisbane Lions

  Driver: 2001 - 2002 Brisbane Lions Brisbane Driver All as above for Driver position

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• 1/2000 - 1/2001

  Australia Post

  Postal Delivery Officer: 2000 - 2001 Australia Post Booval and Archerfield Postal Delivery Officer • Obtain signatures from recipients of registered or special delivery mail. • Safeguard and account for postal products and services • Sort the mail for general delivery boxes as per Post guidelines • Distribute the mail to general delivery customers • Receive, register, cancel, sort and dispatch all types of mail to other centers as per Post guidelines • Provide information and forms to customers • Distribute flyers concerning current distribution rates • Report on damaged mail items found loose in the mail • Maintain a customer directory

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• 1/1999 - 11/2000

  Carer - Home

  Carer: 1999 - 1999 Daddows Charters Bundamba, Qld Driver • Follow safety rules as people board and exit buses or cross streets near bus stops. • Comply with traffic regulations to operate vehicles in a safe and courteous manner. • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order. • Maintain order among passengers during trips to ensure safety. • The Bus Driver picks up and drops off passengers at regularly scheduled neighborhood locations, following strict time schedules. • Reports any bus malfunctions or needed repairs. • Prepares and submits reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received. • Maintain knowledge of first-aid procedures. • Keep bus interiors clean for passengers. • knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. • Ability to watch gauges, dials, or other indicators to make sure a machine is working properly. • Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Having social perceptiveness and great time management

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• 1/1996 - 1/1997

  Australian Food Corporation

  Despatch Supervisor and Fork Lift Operator: 1996 - 1997 Australian Food Corporation Coomiya, Qld Despatch Supervisor and Fork Lift Operator • Oversee workers who handle calls regarding emergency situations. • Monitor workers and calls • Train and schedule other dispatchers. • Make sure all employees understand the essentials of the job • Delegating, having strong problem-solving and technological abilities. • Keeping to times and schedules for completion of orders • Ensuring all Work, Health and Safety requirements are met • Accurate record keeping of receiving and despatching products

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• 1/1994 - 1/1995

  Light industries

  Driver: 1994 - 1995 Light Industries Ipswich, Qld Driver • Fork Lift operation • Invoice and Receipting products • Delivery of goods • Customer Service skills (as above)

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• 1/1981 - 1/1994

  ANSETT AIRLINES

  Customer Service Officer and Load Controller: 1981 - 1994 Ansett Airlines Sydney NSW Customer Service Officer and Load Controller • Handling of all customer related issues with allocation and boarding of seats • Using good listening skills and problem solving skills • Computer literate for service of customer's needs • Well rounded knowledge of the product and services offered • Maintaining a positive attitude at all times. • Being a capable communicator, polite, professional and pleasant to deal with. • Planning, coordinating and producing all loading, weight and balance documentation in accordance with Company and Client airline specifications, with or without the use of the Departure Control System; • Ensuring the safe distribution of load within prescribed aircraft limitations and Company Operating Manuals/ Procedures; • Monitoring the performance of the departure control system; • Co-ordinating and communicating with relevant departments (freight / engineering) and Refuellers. • Ability to work across a number of technical systems simultaneously; • Ability to interpret and comply with regulatory documentation; • Proven ability to communicate effectively with staff at all levels and be able to deal professionally with customers including client airlines; • Ability to work quickly and effectively under the pressure of time constraints whilst maintaining accuracy; • A common sense approach to problem solving and have the ability to assess a situation effectively to achieve the best possible results; • Knowledge of Civil Aviation Authority regulations and requirements • Sound knowledge of passenger handling systems and aircraft in-hold systems

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