Work History

• 6/2010 - 1/2020

  Doms Quick Move & Clean

  owner: Driver Management Logistics

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• 6/2010 - 1/2020

  Dom's Quick Move & Clean

  Owner/Operator Manager: Partnership development • Increased credibility and client awareness by developing technical/non- technical marketing collateral and presentations, public relations campaigns, • Capital pursuit articles and newsletters • Marketing • Managed full-cycle marketing and advertising strategies including estimating • Budgeting costs, managing resource allocation and adjusting production schedules to • Contract management ensure success • Client service • Coordinated shipping requests for expedited delivery and documented • Business planning accurately to ensure correct billing • Business Administration • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes • Data collection and analysis • Maintained excellent working relationships with customers by efficiently • Sales responding to inquiries and complaints concerning work orders, invoices and • Business launch shipments, • Staff management • Liaised between warehouse personnel and customer to facilitate account and • Strategic planning operational needs • Overseeing deliveries • Followed programs closely to assess effectiveness and make proactive • Shipment coordinating changes to meet changing demands • Team management • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth • Analytical • Transported various and high end goods, including hazardous materials, • Trip planning without incident across Australia • Knowledge of state roads and • Maintained accurate records with compliant invoicing, payment processing highways and daily logs • Commercial driving expertise • Learned and applied safe driving techniques to avoid accidents • Safety-conscious • Enhanced customer relations by consistently delivering shipments according • Physically fit and agile to schedule and quickly addressing any concerns • Excellent time management • Minimized delays by planning and adjusting routes to account for changing • Valid NSW Heavy Rigid driver's license weather and traffic conditions • Business networking • Stripped and refinished hard surface floors to maintain quality condition and • Goals and performance appearance • Quality assurance understanding • Used hand trucks or manually lifted supplies, equipment and heavy furniture • Sale expertise • Mowed, trimmed and maintained exterior building spaces on regular schedule • Lead generation • Washed and spot-cleaned files, desk tops, office glass, partitions, doors and walls • Operations • Assisted with special facility events by preparing rooms, installing decorations • Sales strategy and transporting supplies • Public speaking • Applied correct chemical solutions and used proper equipment to avoid • Daily living assistance damage to floors and fixtures • Documentation skills • Reached out to qualified referral candidates to obtain applications • Grooming support • Sourced candidates via variety of methods, including social media platforms • Medication organization and job boards • Goal setting

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• 10/2016 - 1/2017

  grace removals group

  contractor: loading and packing containers. Driver and customer relations

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• 2/2005 - 2/2010

  Westfield Shopping Centres

  Senior Security Supervisor: • Assessing needs • Served as liaison with public officials company negotiators and other • Quality of life guidelines departments to maintain big picture understanding of security needs covering • Admitting processes all corporate assets • Networking with staff • Supervised grounds, employee entrances and exits and security officers on • Vi duty • Goal-oriented • Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory • Closing and contract negotiations control • Oversaw team of up to 12 security officers and managed administrative duties, including scheduling and performance evaluations • Assessed ongoing risk factors and suggested improvements to senior management • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans • Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors • Recorded incident reports with detailed accounts of occurrences • Submitted documentation for weekly payroll, managed schedules and enforced policies

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