Work History

• 2/2016 - 4/2017

  VISTA 4WD HIRE

  4WD Rental Sales Officer: Scheduling of up to 60 vehicles Answer phone enquiries from new and existing clients. Monitor and respond to email enquiries. Prepare written quotes for vehicle rental using a web-based custom quoting and booking system. Monitor open enquiries and quotes and follow up where required. Maintain information in the customer relationship management system including notes against enquiries, client and contact information, and vehicle service / maintenance history. Manage vehicle bookings including sending booking confirmations to clients and allocating of appropriate vehicle. Tracking vehicle locations Checking vehicle speed Drive vehicles, e.g. delivering and collecting the vehicles for servicing and delivering vehicles to clients. Monitor vehicle servicing requirements, including obtaining regular odometer readings from a web-based vehicle monitoring system. Arrange for vehicle servicing and repairs, including the ability to troubleshoot vehicle issues over the phone and organise repairs remotely if required. Prepare vehicles for hire, including minor cleaning, conducting pre-hire checks, and preparing rental paperwork. Meet with clients to sign out / sign in vehicles. Manage vehicle returns including conducting post-hire checks to identify any damage to the vehicle, and processing payments. Identify potential new clients and make outbound calls Perform administrative / clerical duties including scanning, filing, and updating systems.

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• 7/1999 - 2/2016

  MATNIC LOGISTICS PTY LTD

  Transport Owner Operator: Truck Owner/Driver offering over 20 years' experience in the Transport Industry. Transporting freight throughout Australia. Transported various freight throughout the years which included Refrigerated, steel, sand, car carriers, heavy and oversized equipment. Qualifications include: • Multi Combination (MC) driver's license • NHVAS Accredited (operated throughout QLD, NSW, VIC) • Fatigue Management • Over Mass & Mass Management • Blue Dog Course in General Safety Induction • OHS Certification Australia • MSIC Card (expired) • Knowledge of all Port Wharf and Rail Operations • Experience in Line haul operation & management • Experienced in Contract & Casual Hire • Experienced Tilt Tray Operator • Experienced in Rear Lift - Hook Truck (HR and Semi) • Experience in transporting perishables items through Australia. Flowers, fruit, Vegetables, Ice Cream and dairy products to interstate markets • Full understanding of all States transport compliance • Meeting key performance metrics and monthly reporting of KPI's • Very adept with GPS, Good planning and analyzing skills in deciding the best route for travel • Management of Multiple Jobs/Drivers • Knowledge of [types] truck equipment and its operations • Knowledge of the process of uploading and unloading of freight • Knowledge of shipping and transportation documents. • Ensured the safe storage and proper packaging of all supplies prior to transportation -Checked that the deliveries/supplies were in accurate quantity and quality and subsequently loaded stock/merchandise onto the trucks as required • Ensured proper cleanliness of interior/exterior of trucks at all times. • Submitting of all GST and Tax requirements. Quarterly and Yearly • Maintained the trucks in proper condition by scheduling timely service and repairs. • Management of Office and staff • Recruitment of Drivers and Office staff • Experience moving earthmoving equipment/ moving and driving oversized Vehicles and loads

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• 1/1990 - 7/1999

  BG&M LIMOUSINE SERVICE

  Limousine Owner Operator: Self Employed Limousine Owner who operated throughout South East Queensland. Running my own business as well as subcontracting work to various limousine business's through the years. Transporting customers for Weddings, Airport Transfers, Casino Runs, Formals etc • Managing and organising multiple limousine transfers and vehicles for predefined destinations • Route Planning • Managing Customer Bookings/Schedules/Drivers for Multiple Jobs • In Depth knowledge of maintenance and repair of vehicles. • Excellent communication and time management skills • Management of Office and Staff • Driver and Office Staff recruitment • Submitting all GST and Tax requirements quarterly and yearly. KEY COMPETENCIES AND SKILLS SIMPRO & SIMTRAK Management of operational programs, and special project coordination Allocating/Scheduling Jobs Strategy and planning Proficient in Microsoft Office applications Technically Minded Transport operations/Route planning People Management/Staff appraisals Vehicle maintenance Ability to analyse processes and gather information for various operations Ability to multitask and prioritise work and maintain budgets for various activities Developed long and short term plans for fleet. Familiarity in assigning work to staff Developed preventative maintenance procedures for vehicles Driver/Staff Recruitment Safety Compliance Detail Conscious Current RSA Current Statement of Attainment to carry a Fire Arm

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