Work History

• 3/2015 - 12/2018

  coles supermarket

  Courier driver: My responsibilities within this position included: • Collecting and delivering customers consignments safely, securely, punctually and in perfect condition. • Loaded and unloaded the vehicles utilizing mechanical aids and sorted the items of delivery for each route. • Delivered food to all Coles supermarkets. • Assured that daily and weekly checks of the allocated vehicle are performed correctly and to schedule. • Assured that the vehicle is cleaned regularly after work. • Answered queries and provided information on the provision of the courier service.

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• 2/2014 - 2/2015

  Capital Transport

  Courier driver: My responsibilities within this position included: • Managed a high-volume workload within a deadline-driven environment. • Delivering to warehouse premises, to commercial properties and to residential homes. • Completing paperwork when collecting and delivering packages. • Excellent time management • Driving safely and allowing for heavy traffic in rush hours. • Communicating any problems with management in a timely and professional manner. • Responsible for day-to-day maintenance of vehicle, including daily checks of oil, water, lights and tires. • Responsible for the physical handling of packages; carrying fragile items with care and lifting heavy packages in an appropriate manner. • Responding to customer requests in a polite and cheerful manner.

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• 8/2011 - 10/2013

  Alcatel Lucent (Rhodes NSW)

  Customer Service: My responsibilities within this position included: • Provide excellent customer service • Liaising with high profile clients • Maintain and establish confidential residential files • Answering phone calls and responding to company and customer queries • Recording all cheques received/refunded for usage of facilities • Paying attention to detail and using initiative • Responding to concerns promptly and appropriately, and solving any unresolved issues in a professional and calm manner • Working efficiently under high levels of pressure

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• 2/2008 - 7/2011

  Lumiere Residences Sydney

  Head Concierge: My responsibilities at this position include: • Provide excellent customer service • Manage reception and front of house by providing local knowledge, booking transport and maintaining and establishing confidential residential files • Training and managing new and existing employees • Maintain safety of the premises and personnel • Managing OH&S checks • Maintain the Daily Occurrence Book, Concierge Report and Key and Parcel Log • Responding to concerns promptly and appropriately, and solving any unresolved issues in a professional environment

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• 3/2005 - 11/2007

  Platinum Protective Services Sydney

  Accounts Payable Clerk: My responsibilities within this position include: • Processing daily accounts payable transactions • Updating accounts constantly to ensure that they are effectively maintained • Ensuring that the office transactions comply with the company's financial producers and policies • Processing the backup reports and overseeing and recording the check run weekly • Maintain the accounts payable list

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• 1/2004 - 11/2004

  Optus World (Parramatta NSW)

  Sales Consultant: My responsibilities within this position included: • Prepare batches of invoices for data entry • Process backup reports after data entry • Customer service/Signing up new customers • Monitoring prices of products and services • Verify that transactions comply with policies and procedures • Approve/Deny applications • Dealing with sales and refunds • Updating myself and making myself familiar with new products • Ordering and displaying inventory

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• 1/2004 - 11/2004

  Parramatta NSW

  Sales Consultant: My responsibilities within this position included: * Prepare batches of invoices for data entry * Process backup reports after data entry * Customer service/Signing up new customers * Monitoring prices of products and services * Verify that transactions comply with policies and procedures * Approve/Deny applications * Dealing with sales and refunds * Updating myself and making myself familiar with new products * Ordering and displaying inventory

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