Work History

• 10/2017 - 12/2020

  Landmark seafood pty Ltd

  Heavy rigid driver : Salisbury January to until deive hc road ranger at silk logistics Manager > Maintain and control the stores daily operations by scheduling employees, ordering and conducting inventory of food supplies and ensuring company's security policy and safety codes are being maintained > Motivate and train staff, as well as take disciplinary action when necessary > Making sure customers feel welcomed and part of the family when dining or ordering at the front counter by providing great customer service > Assist with staff duties when needed and making sure targets are met each night (cut table, make table, delivery, general cleaning) > Check store equipment's as well as its facilities are properly maintained based on company standards at least once a month

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• 5/2017 - 7/2019

  Landmark seafood pty Ltd

  HR Truck Driver: I used to deliver all the frozen food and groceries in restaurants manual ulloading check invoice and stock from Brisbane to cairns have filled log book as well

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• 10/2015 - 1/2016

  Pizza Hut

  Manager: > Maintain and control the stores daily operations by scheduling employees, ordering and conducting inventory of food supplies and ensuring company's security policy and safety codes are being maintained > Motivate and train staff, as well as take disciplinary action when necessary > Making sure customers feel welcomed and part of the family when dining or ordering at the front counter by providing great customer service > Assist with staff duties when needed and making sure targets are met each night (cut table, make table, delivery, general cleaning) > Check store equipment's as well as its facilities are properly maintained based on company standards at least once a month

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• 12/2009 - 12/2015

  Morningside QLD

  Manager: > Ensuring the restaurant delivers high-quality food by making sure to follow the food handling guide before food preparation stage > Reporting to and attending regular meetings with head office and keeping all staff members up to date with any promotional, business updates. > Planning and working to budgets, maximizing profits and achieving sale targets. I have increased business sales by 15% each targeted week by making sure each staff members adhere to their duties in an efficiency manner and be approachable when needed > Monitoring high standards of customer service are maintained by providing any helpful tips around the kitchen area and in staff meetings. Engaging with fellow workers and answering any concerns or questions. > Managed to reduce and handle all customer dissatisfactions and complaints by 5% each month and making sure customer satisfaction has been met by ensuring customer good and/or bad feedbacks has been captured through the business portal, and if necessary, provide development plans and/or compliments to staff members.

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• 1/2010 - 12/2012

  Annerley QLD

  Cook (Traineeship): > Follow production schedules and staff requirements to make sure business targets are been met in a timely delivery of service > Following Sanitation practices and maintain a safe, clean environment before and after area use > Prepare and cook foods of all types for regular basis customers, special guests or functions > Preparing dishes prior being cooked (cutting or carving meat, fish or poultry) > Assembling, measuring and mixing ingredients for dishes > Making sure all ingredients are stored properly and maintain an inventory of food and other items needed for the grill station

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• 2/2008 - 12/2009

  Carseldine Bowls Club

  Bar Staff: > Setting up bar areas following opening procedures > Making sure any problems relating to the bar is informed by the management that requires immediate attention > Mixing and serving drinks to order, following venue procedures > Accurately recording transactions using the till

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