Last Activity:
Tickets
About Me:
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Sales
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Marketing
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Microsoft Office 365
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General Maintenance
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Customer Support
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Operations Management
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Shipping Operations
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Cash Handling
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Warranty and Claims Processing
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Customer Service Management
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Budget
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Time Management
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Human Resource Management
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Warehouse Management
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Supervisory Roles
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Passenger Vehicle Operation
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Car Driving License
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Heavy Combination Vehicle Driving
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Multi-Combination Vehicle Operation
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Road Ranger Gearbox (Full Manual)
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Extendable Trailer Operation
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Refrigerated Transport
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Tautliner Operation
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Container Handling
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Truck Loading and Unloading
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Freezer Room Operations
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Forklift Operation
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Transport Yard Operations
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Bus Driving
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Office Administration
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Changeover Procedures
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Linehaul Driving
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Local Driving Routes
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Driving
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General Freight Handling
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Manual Gearbox Handling
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Automatic Transmission Operation
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Road Ranger (Auto)
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Flat Top Trailer Operation
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Skel Trailer Operation
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Kenworth Equipment Knowledge
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Volvo Equipment Knowledge
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Scania Expertise
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Mack Trucks Operation
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Iveco Trucks Operation
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Moffett Mounty
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DAF Trucks Operation
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Mercedes-Benz Expertise
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Express Freight Handling
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Drop Deck Trailer Operation
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Counterbalance Forklift Operation
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Split Gearbox Operation
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General Management
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Regional and Country Logistics Coordination
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Walkie Stacker Forklift Operation
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Mezzanine Floor Trailer Operation
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Medium Rigid (MR) Truck Driving
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Heavy Rigid (HR) Truck Driving
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Light Rigid Truck Operation
Work History
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8/2019 - 0/0
Toll personell
Freight Driver: Linehaul MC
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1/2019 - 7/2019
MWP Transport-Pace Farm Group
Operations Manager/Driver: Beresfield My main duties include, but not limited to: • Recruiting, training, scheduling, counselling and disciplining employees • Planning, monitoring, appraising and reviewing job contributions • Working closely with GM and management team to set/implement policies, procedures and systems, and to follow through with their implementation • Identifying opportunities for business development and improvement • Maintaining a safe and healthy work environment by following and enforcing all standards and procedures; in accordance with relevant legal regulations • Meeting operations budget expectations • Managing staff levels, wages, hours, contract labour to revenues • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees • Running a safe, injury/accident free workplace • Communicating customer issues with operations team and devising methods of improving the customer experience, including resolving problems and complaints
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11/2015 - 12/2018
JWL Logistics
Site Manager: Villawood, Bennetts Green, Cardiff & Maryland My main duties were to: • Build relationships with vendors • Understand warehouse management and operations • Maintain inventory systems and keeping adequate stock • Manage daily routes/schedules of shipments and deliveries • Assess and recommend ideal shipping methods, routing or carriers to meet necessary parameters, specifications and costs • Negotiate rates with carriers • Maintain customer service logs and safety records • Recruit and train of warehouse personnel • Organise data entry for payroll, KPI's and Employee Performance Reviews • Facilitate monthly toolbox meetings • Organising & booking trucks/trailers for regular servicing • Manage fleet of 30 prime movers, trailers and rigid trucks
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8/2013 - 10/2015
Bingo industries
Site Administrator: Auburn, Revesby & Banksmeadow My main duties were to: • Plan, organize and coordinate priorities in an expedient manner • Provide prompt and courteous service to our residential and commercial accounts • Verify the unloading of shipments and maintaining stock levels • Maintain safe vehicle and conditions in compliance with company and highway regulations • Assist with loading and unloading of products • Build positive customer relationships and resolve service issues
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3/2011 - 7/2013
AUSTRALIAN ADMINISTRATION SERVICES
Customer Service Representative: Auburn, Revesby & Banksmeadow My main duties were to: • Manage client relationships • Monitor and report on market activity and trends • Monitor and control service delivery requirements
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4/2006 - 2/2011
Cover-More Travel Insurance
Senior Internal Sales Representative: North Sydney My main duties were to: • Manage the effective administration of travel insurance products through Travel Agents, Insurance Brokers, and Direct Clients • Ensure compliance with Company policies, standards and practices • Implement marketing strategies with regards to promotion of new and existing products • Resolve liability and disputes within the claims department • Manage and assist in recruitment of administration staff • Maintain and manage the workflow in the department • Record management maintenance and document retrieval/archiving • Train new employees with respect to the relevant department • Complete monthly auditing of data entry for the administration officers
