Work History

• 1/2019 - 0/0

  Fastway Couriers

  Senior Regional Freight Manager: Key responsibilities • Manage150 plus local courier franchisors and outside hire • Management, mentoring and training of supervisors and their floor staff • Responsible for the logistic operations and workflow to ensure that it's conducted correctly and effectively • Assist the Depot Manager with budget targets, cost savings and productivity across all areas of the business • Responsible for managing the reconciliation of KPI's for drivers • Responsible for implementing and maintaining company processes and procedures for OH&S. • Coordination of transport requirements with my supervisors to ensure correct resources are allocated to manage high volume deliveries. • Perform induction of newly recruited staff • Identify waste and drive cost saving initiatives • Planning for peak seasons with a focus on training and implementing crowd sourcing. • Liaising with customer service, management and sales team to ensure freight travels in a timely manner • Communicate effectively with the call center team to improve customer relations in order to reduce complaints and queries.

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• 10/2015 - 1/2019

  allied express

  AM Operations Manager: Key responsibilities • Reporting, unloading and loading of all linehaul • Responsible for the management of 30 plus drivers and 40 plus floor staff such as supervisors and administration staff • Sourcing and booking of additional trucks • Processing of transport documentation such as consignment notes, pallet transfer dockets and invoices • Ensuring all local delivery deadlines are met • Liaising with customer service, management and sales team to ensure freight travels in a timely manner • Implementing processes in procedures including work health and safety • Support to the Depot Manager to ensure all AM Operation KPI's are met

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• 5/2014 - 10/2015

  GAP Logistics

  NSW State Cross Dock Operations Manager: Key responsibilities • Responsible for scheduling line-haul travel in between states • Dispatching and receipting of goods • Managing the resources of both warehouse and transportation • Meeting local deadline deliveries • Responsible for organizing transportation and distribution of local and interstate deliveries • Meeting all GAP KPI's such as staff wages, scheduled deliveries and damaged goods • Implementing and maintaining warehouse policies and procedures • Responsible for the Fleet allocation, delegating and supervision of work to both warehouse and run trucks • Management of administration staff • Responsible for the management of warehouse stock inventory • Stock take and cross checking of documentation • Manage and prioritize customer enquiries • Co-coordinating special deliveries with other states

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• 1/2005 - 5/2014

  toll express

  Fleet Allocation and PM Supervisor: Key responsibilities • Dispatching local deliveries and pick ups • Rostering of warehouse staff • Responsible for the resources for deliveries/pickups being met • Booking of additional trucks to meet customer delivery demands • Implementing Tolls policy and procedures regarding deliveries • Ensuring line-haul departure times are met • Processing of dispatch documentation such as manifest pallet transfer dockets • Meeting express deliveries KPI's • In conjunction with the operations manager assist with the daily workflow and ensure smooth efficient warehouse operations • Co-ordinate subcontractor drivers • Set weekly targets for drivers and floor staff • Responsible for the credentials of drivers such registration and relevant licenses and insurances • Establish relationship with customers and delivering good service to ensure complaints are resolved effectively • Management of fleet

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