Work History

• 7/2015 - 1/2019

  Shree Umiya Pty Ltd

  Manager: Managed quality programs to reduce overdue compliance activities. Scheduled and assigned daily work and activities for staff Conducted supplier risk evaluations and assisted staffs with regulatory inspections. Developed improved filing systems for confidential client records and reports to increase operational efficiency. Prepared quotes for new products and services and composed site budgets. Coordinated site investigations, documented issues and escalated to executive teams as needed. Authored and delivered quotes for new products and services to customers. Streamlined and monitored quality programs to alleviate overdue compliance activities. Met with each associate to establish realistic sales goals for the month. Performed customer needs assessments and coordinated resolutions with supply chain and quality teams. Developed marketing initiatives and leveraged networking referrals to promote business development. Reduced risk by ensuring safety compliance adherence. Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members. Communicated best practices between all companies, business executives and site leadership teams to ensure alignment. Maintained store equipment, including computers, printers and fax machines. Facilitated change management activities for the department and a staff of 10 individuals.

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• 1/2013 - 12/2018

  Singh Trucks Pty Ltd

  HR Truck Driver: Managed design of dynamic widgets focused on Sydney. Responded to customer requests via telephone and email and effectively answered questions and inquiries. Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests. Created and built firmware to test associate hardware. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Performed initial client assessment and analysis to begin research process. Verified data integrity and accuracy. Entered details such as payments, account information and call logs into system. Supported Chief Operating Officer with daily operational functions. Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding. Responsible for creative design for prominent Validated schematic designs working alongside hardware engineers. Copied, logged and scanned supporting documentation and placed all information in client files. Assisted various business groups with document organization and dissemination during acquisitions. Analyzed departmental documents for appropriate distribution and filing. Developed new process for employee evaluation which resulted in marked performance improvements. Researched and updated all required materials needed for firm and partners.

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• 1/2010 - 2/2015

  SNP Security

  Security Guard: Used initiative and independent judgment within established guidelines to respond appropriately to security situations. Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings. Enforced General Services Administration (GSA) policies by anticipating potential security breaches. Monitored security camera system day and night to protect lives and property. Investigated all security and safety violations. Responded quickly and effectively to all security violations and duress alarms. Remained flexible in a rapidly moving environment and adapted to developing situations. Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises. Maintained composure and professionalism while screening visitors during high volume periods. Handled both common and crisis situations in a calm and efficient manner. Triaged problems quickly, providing precise and clear information while working under minimum supervision. Analyzed and produced course-of-action reports and escalated issues to management when necessary. Responded to calls in both routine and emergency situations. Directed guests around the building and answered questions regarding accessibility. Verified each individual's right to enter restricted areas and denied access to unauthorized persons. Collected and organized all surveillance data and information to protect client possessions and work spaces.

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