Work History

• 8/2019 - 1/2020

  Hotties

  Customer Service Manager, Barista and Head Cook: Key Responsibilities: * Responding to enquiries and providing a high standard of customer service * Ordering stock and liaising with Wholesalers * Entering orders into a computer system * Cooking orders within specific timeframes * Opening and closing the business * Hiring, managing and training staff * Maintaining stock levels * Welcoming customers and offering a positive and friendly experience to each person * Maintaining a high level of hygiene and cleanliness Receiving Officer March 2012 - November 2014 Big W Key Responsibilities: * Truck and stock allocation * Responding to vendors and suppliers via phone, email and face to face * Data entry * Using Ts system to process orders * Purchasing duties * Use of WMS/SFR Computer system * Checking trucks upon delivery * Meeting and exceeding MPIs * Sorting picking, and unpacking materials * Operating machinery

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• 1/2011 - 3/2012

  Landmark Recruitment

  Customer Service / Warehouse Member: Key Responsibilities: * Providing customer service in all aspects of the business * Stock control and replenishment * Preparing order by processing requests and supply orders * Packing and managing stock * Maintaining inventory controls * Collection stock location orders and printing requests * Maintaining high standard of cleanliness around the warehouse at all times

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• 11/2008 - 12/2010

  Allstaff Australia (Woolworths)

  Cool Room Operator: Key Responsibilities: * Daily customer communication and customer service * Working in a temperature controlled environment * RF scanning * Use of T4 vocollect picking system * Loading and unloading trucks * Liaising with suppliers

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• 10/2006 - 11/2008

  Emperial Hotel Bistro

  Sous Chef: Key Responsibilities: * Food preparation * Serving customers in an open bistro * Staff supervision and training * Interviewing potential candidates * Managing overall bistro operations * Compiling new menu options * Cash handling

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• 11/2005 - 9/2006

  Kokum Café

  Manager / Chef: Business Owner - Kokum Café Key Responsibilities: * Overall management of business * Interviewing potential candidates * Training and supervising staff * Organising the day to day operations * Management of customer payments and daily takings * Front counter customer service * Managing the restaurant and café area * Stock management, rotation and ordering

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• 12/2002 - 12/2004

  Rydges Hotel Parramatta

  Chef: Key Responsibilities: * Supervising staff * Booking and helping arrange functions * Running day to day operations * Customer service * Training new staff * Food preparation * Stock and inventory management

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• 9/2000 - 10/2002

  Coogee Bay Hotel

  Apprentice Chef: Key Responsibilities: * Assisting head chef * Preparing meals * Booking and organising functions * Customer service * Cash handling * Cleaning and preparation of meal areas

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