Work History

• 7/2003 - 0/0

  Gate Gourmet

  Leading Hand Truck Driver: Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. ● Maintained excellent attendance record, consistently arriving to work on time. ● Increased customer satisfaction by resolving on time delivery of catering to airline issues. ● Led an experienced team in delivery of project, resulting in On Time Performance. ● Resolved time of arrival problems, improved operations and provided exceptional client support. ● Contributed to team results in fast-paced Airlines Domestic and International environments. ● Learned how to complete Arrival and Departure with minimal supervision, contributing to successful On Time Departures ● Handled Operational calls per Airline Timetables to address customer inquiries and concerns. ● Transported Catering Equipment to customer locations on the Tarmac at Airports around Australia. ● Drove operational improvements which resulted in savings and improved profit margins. ● Assisted Duty Managers with experienced drivers and safety responsibilities. ● Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. ● Worked with International and Domestic customers to understand needs and provide on time service.

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• 3/2001 - 7/2003

  Caterair Airline Services

  Truck Driver: Completed Daily inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels. ● Maximized load safety by balancing, securing and weighing products. ● Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment. ● Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions. ● Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns. ● Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules. ● Inspected truck for defects and safe operating condition before, during and after trips. ● Generated day-to-day productivity and logistics reports for senior leadership to assist in executive decision-making. ● Learned and applied safe driving techniques to avoid accidents. ● Completed basic maintenance and minor repairs to keep vehicle neat and running properly. ● Reported all accidents, damage and malfunctions involving company equipment to management. ● Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity. ● Completed daily trip inspections to prevent malfunctions and delivery delays. ● Delivered products to dealer locations as scheduled and as requested. ● Verified all dispatch instructions. ● Developed and cultivated strong customer relationships through interpersonal, active listening and computer skills. ● Adhered to safety requirements while ensuring cost-effective and safe handling of materials and equipment. ● Executed safety practices and inventory loading without customer complaints, accidents or lost-time. ● Safely loaded and unloaded deliveries according to size of load and content description. ● Reduced downtime and optimized revenue through execution of effective product delivery quality control. ● Operated with safety and skill to avoid accidents and delays. ● Inspected trucks for malfunctions and reported vehicles to management for corrective action. ● Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times. ● Picked up and transported waste safely according to all federal, state and local rules and regulations. ● Answered customer questions regarding delivery promptly and accurately. FRF Courier - Truck Driver Tempe Sydney , Nsw 03/2001 - 10/2001 ● Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities. ● Promoted operational efficiency by maximizing loads on each transfer. ● Used strapping and bracing techniques combined with proper balancing to prevent load shifting. ● Drove equipment from one site to another to deliver tools and complete jobs.

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• 1/1990 - 3/2001

  cathay pacific catering services

  Truck Driver: Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities. ● Coordinated team member movements based on current needs, avoiding safety concerns or delays. ● Promoted operational efficiency by maximizing loads on each transfer. ● Prevented waste when transferring materials between transport containers and processing equipment. ● Used strapping and bracing techniques combined with proper balancing to prevent load shifting. ● Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional. ● Drove equipment from one site to another to deliver tools and complete jobs. ● Reviewed daily production schedules to inform effective prioritization and delegation of tasks. ● Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. ● Completed clerical tasks such as filing, copying and distributing mail. ● Loaded, unloaded and moved material to and from storage and production areas. ● Contributed to team results in fast-paced Airline catering environments. ● Handled Multiple calls per Shifts to address customer inquiries and concerns. ● Maintained excellent attendance record, consistently arriving to work on time. ● Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. ● Resolved on time arrival problems, improved operations and provided exceptional client support. ● Led driver team in delivery of project, resulting in on time departures. ● Transported Airline Catering to customer locations at the airports around Australia.

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• 1/1985 - 1/1990

  China Bear Removals

  Truck Driver: Coordinated team member movements based on current needs, avoiding safety concerns or delays. ● Used strapping and bracing techniques combined with proper balancing to prevent load shifting. ● Routinely assessed equipment for damage, wear, battery life and fluid levels. ● Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional. ● Drove equipment from one site to another to deliver tools and complete jobs. ● Reviewed daily production schedules to inform effective prioritization and delegation of tasks. ● Generated production data to complete necessary paperwork by accurately measuring and weighing materials. ● Adjusted machinery and notified supervisors of malfunctions. ● Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. ● Completed clerical tasks such as filing, copying and distributing mail. ● Drove operational improvements which resulted in savings and improved profit margins. ● Maintained excellent attendance record, consistently arriving to work on time. ● Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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