Work History

• 12/2011 - 4/2021

  Veggie Boys

  Owner and operator: of a produce store operating 7 days a week. Key responsibilities o Online deliveries to customers from picking orders to delivery o Forklift experience with both electric and petrol machines. o Able to use in vehicle technology e.g Google Maps and Bluetooth o Reviewing orders before and after delivery to ensure that orders are complete, correct and customer is satisfied o Loading, transporting and delivering items to customers in a timely manner o Extensive produce & retail industry knowledge and experience o Experience with retail systems including but not limited to EFTPOS, Infinity Point of Sale program, inventory management, merchandise presentation, customer service, sales, profit & loss reports, business planning & budgeting. o Staff management and rostering for 30 employees Achievements o Established fresh fruit and vegetable business and subsequently created successful online store which delivered to the lower South Island. o Set up of second store due to increase in demand o Increased number of employees from 4 to 30. o Gross profits margins consistently 30%

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• 6/2005 - 4/2012

  Henry's Beer, Wine & Spirits

  Owner and Operator: of an independent liquor store operating 7 days a week. Key responsibilities o Forklift experience with both electric and petrol machines. Unloading pallets of stock safely. o Reviewing orders after delivery to ensure that orders are complete and correct. o Uploading orders into database. o Loading, transporting, and delivering items to corporate clients. o Experience with retail systems including but not limited to EFTPOS, INCA Software program, inventory management, merchandise presentation, customer service, sales, profit & loss reports, business planning & budgeting. o Extensive knowledge in beer, wines, and spirits. o Staff management and rostering for 8 employees. Achievements o First franchise owner of Henry's Beer, Wine and Spirits in Dunedin, New Zealand. o Consistent and accurate inventory management.

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• 5/2007 - 5/2007

  The Warehouse

  Manager of the Oamaru Store and then Assistant Manager: of Dunedin Store Key responsibilities o Stock Management o Staff Management o Budgeting o Stock takes o Store Presentation o Cash Handling o Customer Service including dealing with complaints o Advertising insuring stock was available o Special Orders

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• 5/2007 - 5/2007

  Dunedin Store

  Manager of the Oamaru Store and then Assistant Manager: Key responsibilities o Stock Management o Staff Management o Budgeting o Stock takes o Store Presentation o Cash Handling o Customer Service including dealing with complaints o Advertising insuring stock was available o Special Orders

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• 6/1999 - 4/2007

  Foodlands Four Square

  Owner and Operator: of an independent supermarket operating 7 days a week. Key responsibilities o Forklift experience with both electric and petrol machines. o Ordering stock on weekly basis and checking before being sent to supplier. o Reviewing orders after delivery to ensure that orders are complete and correct. o Loading, transporting, and delivering items. o Experience with retail systems including but not limited to EFTPOS, INCA Software program, Lotto, inventory management, merchandise presentation, customer service, sales, profit & loss reports, business planning & budgeting. o Staff management and rostering for 20 employees. Achievements o Increased the turnover each year of ownership. o Gross profits margins consistently 25%.

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