Work History

• 1/2022 - 7/2022

  Express Removals

  Furniture Removalist HR Driver: Removals interstate

  ---

• 2/2022 - 3/2022

  Toll logistics (Hastings)

  Truck Driver/Removalist/Operations Manager: Toll transitions Bomb wrap, piano etc Government contracts HR and trailer Express Removals Archerfield

  ---

• 1/2018 - 1/2019

  Eureka Shepperton Gardens

  ONSITE VILLAGE MANAGER SALES: Directed the overall operations of the village, including sales, policy implementation, consulting, and human resource functions. ONSITE VILLAGE MANAGER SALES (CONTRACT) (2016 to 2017) Brief Interlude setting wife on future employment path. Led the sales of accommodation and lifestyle packages, providing advisory services to residents and families regarding tenancy and rental needs. Ensured alignment with relevant legislative requirements, maintained appropriate documentation and managed the personnel requirements of the company. ♦ Increased occupancy rates by transforming cold leads to full accommodation packages, directing upsell transactions, and transitioning the community to a positive position. ♦ Developed strategic and operation plans, supporting the continuing growth and viability of the village, meeting KPIs consistently. Articulated and communicated the role and functions of each member of the village, including residents, relatives, and health workers. ♦ Established systems, policies, and protocols, promoting a culture of continuous quality improvement and maintaining presentation standards of facilities, grounds, and equipment. Advised and assisted residents and families in selecting properties, monitoring contracts and negotiate favourable terms to save costs. ♦ Facilitated collections of outstanding resident fees and conducted regular inspections of community grounds to ensure compliance with legislation. Executed and complied with the Charter of Residents Rights and Responsibilities and Aged Care Act 1997. ♦ Formulated and implemented continuous improvement initiatives for all quality programs, schedules, action plans, and on-site activities. ♦ Administered processing of financial requirements for seamless and fast approval, coordinating with pension funds, government bodies, and private financial institutions. ♦ Recruited and onboarded new staff, providing orientation and managing performance through coaching, training and mentorship.

  ---

• 1/2017 - 1/2018

  SunnyCove Armidale

  SALES MANAGER: (2014 to 2016) Simultaneously delivered the functions of Head of Sales and Sales Manager, acting as the sole representative for the whole division. Acquired and developed skills and competencies that aided the undertaking of Village Manager functions in Eureka.

  ---

• 1/2005 - 2/2017

  Roofshield Sydney/Sunbond Australia

  Director: Owned the business, spearheading the sales of roofing products and services for individuals and small business owners with a focus on bottom-line savings and value. OWNER/DIRECTOR-ROOFSHIELD/BDM/ HEAD OF SALES - SUNBOND AUSTRALIA (2006 to 2019) Autonomously and solely operated all facets of the business including strategic planning, operations and account management, merchandising and brand positioning, revenue growth, and finance. ♦ Created strategic plans and approaches, including KPIs, and established procedures that reflect efficiency and effectiveness of service delivery. ♦ Structured systems and organisational models, initialising quality management standards, and defining areas for improvement. ♦ Directed the sales of various roof restoration products including primers and sealers, colour coats, heat reflective coats, terracotta glaze, and material warranty. ♦ Managed the financial expenses of the company and allocated budget, executing cost-effective measures and institutionalising control on expenditures. ♦ Developed the organisation from a small operation to a thriving 4 ML/A direct sales and home improvement company, selling wholesale products across the Eastern seaboard. ♦ Drove operational excellence and business development by conducting negotiations on prices, delivering quality service, and maintaining customer relationships. ♦ Formulated and implemented marketing strategies utilising social media to maximise brand identity and generate warm leads. ♦ Attended trade shows and kept abreast of market trends, attaining above call coverage rates, and maintained total SKU/product range in all outlets. ♦ Exceeded all KPIs by increasing wholesale territory in NSW by 38% and direct sales by 45% over two years. Expanded the territory in Qld by 12% on prior year. ♦ Maintained all files and administrative records, ensuring accuracy and completeness of information. ♦ Monitored insurances, to protect the company from errors, omissions coverage, and professional liability. ♦ Collaborated with factories to ensure quality control on products needed for successful roof restoration. ♦ Provided advice and guidance to customers on how to effectively apply the roof coating products to attain long-lasting quality and colour. ♦ Achieved a large volume of sales by implementing programmes through networking, gaining attention of multiple companies and individuals. ♦ Expanded brand by creating promotional activities that infiltrate markets, increasing productivity and optimising revenue growth. ♦ Sourced out new opportunities to improve sales performance and enhance order quantity, promoting value-added products to meet client needs. ♦ Consistently attained customer satisfaction by providing accurate materials and requirements of the clients.

  ---

• 1/2000 - 7/2000

  Noyes Motors Honda Brendale

  Sales Representative: Working directly under Matthew Noyes, learnt the art of Kinsway sales negotiation and outsold all individual fellow competitors @ Brisbane Motor Show

  ---