Work History

• 3/2021 - 0/0

  PlastaMasta - Central Sydney

  Truck Driver: Delivery of plasterboard secured with ratchet straps on 9 metre semi trailer tray. Mostly local stock replenishment.

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• 11/2020 - 3/2021

  Airstep

  Truck Driver: Delivery of carpet underlay foam to mostly Central Coast and South Coast with occasional inland and local drops.

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• 2/2019 - 11/2020

  Construction Sciences

  Beam Truck Driver (Casual): Benkelman beam testing for major roadwork projects Achievements: Offered direct employment following trial via temp recruiter Completed work for clients independently when assistance was unavailable

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• 4/2014 - 12/2018

  Elgas

  Driver: Pre-start vehicle examinations Cartage, installation and repossession of gas cylinders Conduct risk assessments to determine cylinder suitability Train new drivers Achievements: Identify and rectify unreported gas leaks Reduced unnecessary deliveries on "milk runs"

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• 11/2015 - 12/2017

  GALLAGHER BASSETT

  AUS-US Partnership Supervisor (Claims): Provide remote guidance and support to teams of US based Workers’ Compensation adjusters Review Workers’ Compensation cases across numerous US jurisdictions to communicate recommendations aimed at reducing exposure and expediting closure Conduct audits in accordance with best practice guidelines Member of the Ethics Committee – extension of the local HR representative Achievements: In addition to receiving positive feedback from various branches I have consistently helped improve closures and KPI’s for every team I have been assigned to

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• 10/2012 - 11/2013

  CatholicCare Sydney

  RTW Co-ordinator: Maintained hazard correction register to reduce health and safety risks to staff and visitors Managed a portfolio of both work related and non-industrial injuries Regular reporting to HR Manager on workplace injuries and trends Attended external case conferences and quarterly reviews with stakeholders to facilitate return to work outcomes Participated in health and safety meetings Promoted health and wellbeing programs Achievements: Helped managers understand Workers’ Compensation Developed a “Negotiate Before Disputing” guide

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• 10/2011 - 6/2012

  Employers Mutual Limited

  Wages Consultant, Senior Case Manager: Data verification for a $2.7m wage reconciliation project with the NSW Police force Managed a portfolio of claims for the Western Sydney Local Health District Achievements: Promoted to permanent Senior Case Manager within one month Provided coaching and mentoring for developing staff

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• 5/2008 - 10/2011

  GALLAGHER BASSETT

  Various: Duties varied from providing admin assistance to managing long term catastrophic claims and end-to-end management of premium impacting claims for Gallagher Bassett's largest client Achievements: Improved relationships with family members of the severely injured during management of catastrophic claims portfolio 2010 PIEF Personal Injury Management Awards finalist – Excellence in return to work/return to community As Senior Case Manager, helped strengthen rapport with Gallagher Bassett's corporate clients. Through refined claims management strategies and effective stakeholder communication, costs were reduced for the clients whilst also ensuring the lowest level of WorkCover CAS enquiries/complaints for the business.

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