Arthur

About me:

Candidate Info :
Started my working career with Repco as a driver/salesman, then was the driver of furniture delivery for Patersons for over 7 years. Since this time I have been more involved in call centers & telecommunications. I have now moved up to the Queensland space & would like to pursue my driving options, I enjoy working within teams but have also worked completely autonomously, I like responsibility & being accountable.

Experience :
Worked As Planner/Scheduler at Manpower Group – Staffing Plus from September 2015 to November 2015
September ’15 – Current Manpower Group – Staffing Plus

• Staffing recruitment.
• Establishing of Tasmanian Operations.
• Planning & setting up of required staff training.
• Setting up of external accounts as required.
• Staff induction & training.
• Site(s) IT set-up
• Supervision of staff.
• Conflict resolution.
• Weekly reporting to senior management.
• Monitoring allocated job to ensure standards are met.
• Payroll
• Reconciliation of credit cards for staff.
• Verification of invoices received.
• Team building.

Worked As Operations Manager at Opticomm Co from April 2013 to July 2015
April ’13 – July ’15 Opticomm Co.
• Occupational Health & Safety officer.
• Face to face client liaison regarding enquiries.
• Resolution of complaints.
• Senior First Aid Officer
• Liaising with external agencies regarding supplies of stock.
• Conflict resolution with staff.
• Reporting both written & verbal on a weekly basis to senior management.
• Advise on network design & modifications.
• One on one staff assessments and coaching.
• Creation and implementation of process’s required.
• Managing complaint escalation.
• Provide support for field technicians & contractors regarding the network, pit & pipe.
• Recruitment & discharge of staff.
• Warehouse operations.
• Dispatching of products around Australia.
• Operation of walking forklift.
• Picking and Packing of stock for orders placed.
• Restocking of products
• Receiving & stacking of pallets.

Worked As Training Officer at Southern Cross Telco P/L from April 2001 to April 2013
April ’01 – April ’13 Southern Cross Telco P/L – M2

• Training Officer.
• Occupational Health & Safety officer.
• Face to face client liaison regarding enquiries or complaint resolution.
• Senior First Aid Officer
• Liaise between wholesale suppliers of services regarding mobile, landlines and ADSL, such as Telstra and Optus.
• Technical support for IT and mobile and ADSL faults.
• Sales and support for corporate and residential clients
• Overseeing 16-20 staff from various divisions
• Liaise with Government agencies.
• Conflict resolution with staff.
• Reporting both written & verbal on a weekly basis to senior management.
• Ordering & stock control including stocktaking.
• One on one staff assessments and coaching.
• Risk assessments within the workplace.
• Drawing up processes for risk prevention
• Reporting to the CEO & HR manager
• PC desktop & hardware support on site
• Recruitment, training & if required the discharge of staff.

Worked As Storeman/Truck Driver/Salesman at Patersons Furniture Hobart from April 1985 to May 1992
Sales, Furniture delivery,, Storeman, Receipt of goods & dispatch