Customer Service Officer / Scheduler ( Holcim Group (Holcim Limited) )
- Permanent, full-time stability
- Full training and career growth
- Work with a global sustainable construction leader
Customer Service Officer/Scheduler needed for permanent, full-time role at sustainable building materials company.
We need to remove HTML tags, URLs, certain phrases. Also remove unwanted characters like ?, *. Keep meaningful job-related content.
Let\’s process. The text starts with \’# Customer Service Officer / Scheduler\’ That\’s fine. Remove URLs: there are many. Remove phrases like \’Apply now!\’, \’Candidates must hold…\’ etc? The rule says remove phrases like apply via seek, apply through seek, apply now / apply here / apply online, etc. Also \’Apply now!\’ phrase should be removed. Also phrases like \’Candidates must hold valid Australian work rights…\’ maybe not required? But rule 2 only lists specific phrases. So we only remove those specific patterns. But we could keep other info like eligibility.
Also remove unwanted characters like ?, *, etc. So remove asterisks. Remove bullet symbols maybe? Use plain text. Also remove phone no? Not present.
So produce cleaned job description with meaningful content. Let\’s rewrite:
Title: Customer Service Officer / Scheduler
Location: 90 Jules Road, Bunbury WA 6230 (Busselton WA location)
Job type: Permanent, Full-time
Description:
Opportunity to step into role where you can grow & develop with leading sustainable building materials company.
Employment stability – permanent role. Opportunity for training and career development. Full training provided on equipment, systems and procedures. A close-knit team on site backed by inclusive culture company wide.
Holcim: leading partner for sustainable construction.
About the opportunity: permanent full-time Customer Service Officer/Scheduler ideally based at Busselton WA (flexible to Bunbury). Oversee day-to-day service and deliveries across SW WA network. Liaise with drivers, concrete plants, quarries, scheduling teams and customers to ensure service requirements achieved with on-time deliveries while reacting to jobsite and demand changes. Maximise truck load sizes, balance on-time cost-effective delivery, fleet and plant network utilisation and customer service.
Responsibilities: ensuring efficient daily scheduling, dispatching deliveries, working with schedulers, plant teams and drivers to ensure right load into right truck to right job, provide feedback to CSOs to ensure proper order placement, liaising with plant staff, account managers and site coordinators.
About you: Customer Service and Transport/Logistics Scheduling experience (preferred). Experience in pre-mix concrete or distribution industry (preferred). Sound knowledge of SW WA area. Self-motivated, outcomes-oriented, can-do mindset. Strong communication and relationship building skills. Managing stakeholder relationships. Team player. Proficiency in Word, Excel and other systems.
Why Holcim: inclusive environment, high-performance workplace, equal opportunities, diverse workforce, deep and diverse career structure.
Eligibility: candidates must hold valid Australian work rights with no restrictions on employment duration or hours. Holcim will not accept unsolicited resumes from third party recruiting agencies. Encourage applications from Aboriginal and Torres Strait Islander peoples.
Job reference: HOL/1909707
Job category: Concrete
Location: Bunbury
Job type: Permanent – Full time
Date posted: 20-Feb-2026
Application close date: 13-Mar-2026
We must remove URLs. Remove asterisks. Remove bullet points maybe convert to simple list. Remove \’##\’ and such. Also remove lines like \’Review for Holcim\’ etc. Remove those URLs. Also remove \’Job details\’ repeated? Keep single.
Return only cleaned job description text.
Let\’s produce.Customer Service Officer / Scheduler
Location: 90 Jules Road, Bunbury WA 6230 (Busselton WA location)
Job type: Permanent, Full-time
About the role
This is an opportunity to grow and develop with the world’s leading sustainable building materials company.
– Permanent role with full training on equipment, systems and procedures.
– Close-knit team on site supported by an inclusive company culture.
About Holcim
Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. It is headquartered in Zug, Switzerland, with more than 48,000 employees in 45 markets worldwide. Holcim Australia and New Zealand supplies cement, aggregates, ready-mix concrete and engineered and pre-cast concrete solutions.
About the opportunity
Permanent, full-time Customer Service Officer / Scheduler, ideally based at Busselton WA (flexible to Bunbury).
Responsibilities include overseeing day-to-day service and deliveries across the SW WA network, liaising with drivers, concrete plants, quarries, scheduling teams and customers to meet customer service requirements and ensure on-time deliveries. You will maximise truck load sizes, balance cost-effective delivery, fleet and plant utilisation, and maintain customer service standards.
Key duties
– Efficient daily scheduling and dispatching of deliveries.
– Coordinate with schedulers, plant teams and drivers to load the right truck for the right job.
– Provide feedback to CSOs to optimise order placement and truck utilisation.
– Liaise with plant staff, account managers and site coordinators to meet customer needs.
About you
– Experience in customer service and transport/logistics scheduling (preferred).
– Experience in pre-mix concrete or distribution industry (preferred).
– Knowledge of the SW WA area (preferred).
– Self-motivated, outcomes-oriented with a can-do mindset.
– Strong communication and relationship-building skills.
– Ability to manage stakeholder relationships and work effectively in a team.
– Proficiency in Word, Excel and relevant systems.
Why Holcim?
Holcim offers an inclusive environment where employees can bring their authentic selves to work. The company promotes diversity, equal opportunities and a high-performance culture. Long-term careers with a diverse structure and many cross-functional pathways are available.
Eligibility
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours. Holcim does not accept unsolicited resumes from third-party recruiting agencies. The company encourages applications from Aboriginal and Torres Strait Islander peoples.
Job details
Reference: HOL/1909707
Category: Concrete
Location: Bunbury
Type: Permanent – Full time
Date posted: 20-Feb-2026
Application close date: 13-Mar-2026
Job Tags:BUNBURY, Holcim Group (Holcim Limited), No Drivers Licence.
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