Robert

About me:

Candidate Info :
After being absent from the workforce for the past 2yrs due to ill health and my son being born, I am now in a position to rejoin the workforce and am seeking a new role where I can apply my knowledge and experience.
As an individual with extensive experience in customer service, throughout my previous positions I have also gained and developed a variety of key skills such as strong communication, excellent time management, and an ability to work both independently and as part of a team. You will also find me to be hardworking, reliable, and accountable, I believe these skills will act as key strengths that will allow for success in any role I complete.
I have lived in the Hunter area for close to 30 years have great knowledge of the Hunter area.

Experience :
Worked As Volunteer worker at V8 Supercars Australia from November 2017 to till now
Volunteer at Newcastle 500. Track Flag & Communications

Worked at STREET SWEEPER
SPS Sweepers

Responsibilities
• Accessing Truck from depot at various times of the day including dog watch shift
• Regular vehicle checks consist of oil, water, coolant levels which include the back sweeper motor, tyres, air pressure, lights etc
• Full operation of a sweeper including all controls and adjustments
• Accessing job sites
• Use of C.B radio
• Use of Tipper and dumping of load
• Filling out paper work regarding Job. Client, Start/Finish time, Travel Time, Log Books
• Cleaning and hosing down of vehicle after shifts
• Clear communication
• Maintenance duties

Worked As Country Club Hotel Supervisor at Resort and Spa
Shoal Bay

Responsibilities
• Directing and overseeing reservation, reception, room service and housekeeping activities
• Planning and supervising bar, restaurant, function and conference activities
• Overseeing the general running of hotel
• Observing liquor, gaming, and other laws and regulations
• Assessing and reviewing customer satisfaction
• Overseeing purchasing activities
• Ensuring compliance with workplace health and safety regulations
• Performed Bar Attendant duties
• TAB Keno and Pokier Machine duties
• Promoting services and products
• Washing glassware and arranging bottles and glasses
• Tapping kegs and attaching supply lines
• Completing the nightly reconciliation of cash registers
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Dealing with intoxicated patrons
• Receiving delivery of goods
• Cellar Duties

Worked As Sales Assistant/ Delivery Driver at Ventures Pty Ltd
Maitland

Responsibilities
• Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
• Demonstrating and explaining to customers the establishment’s goods and services
• Selling household goods and services
• Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
• Assisting with the ongoing management of stock such as product inventories and participating in stock take
• Stacking and displaying goods for sale, and wrapping and packing goods sold
• Completing customer orders through a wide variety of suppliers
• Delivery of Goods to customers homes in various locations

Worked As Duty Manager/Night Manager at Ibis Budget Hotel Wallsend from October 2015 to June 2018
Responsibilities
• Directing and overseeing reservation, reception, room service and housekeeping activities
• Collecting payment for sales and operating cash registers
• Clear communication
• Assessing and reviewing customer satisfaction
• Demonstrating and explaining to customers the establishment’s goods and services
• Promoting services and products
• Washing cutlery, crockery, glassware and arranging bottles and glasses
• Breakfast set up, replenishing drink dispensers, shelves and refrigerators
• Selling light snacks
• Completing the nightly reconciliation
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Ensuring compliance with workplace health and safety regulations
• Overseeing purchasing and receiving activities
• Maintenance duties

Worked As Relief Supervisor at Singleton Bowling Club from April 2015 to October 2015
Responsibilities
• Observing liquor, gaming, and other laws and regulations
• Overseeing the general running of Club
• Preparing, serving and selling , mixed drinks, bottled, canned and other alcoholic and non-alcoholic beverages
• Cleaning and maintaining bar service areas
• Collecting payment for sales and operating cash registers
• Promoting services and products
• Washing glassware and arranging bottles and glasses
• Tapping kegs and attaching supply lines
• Replenishing drink dispensers, shelves and refrigerators
• Selling light snacks
• Completing the nightly reconciliation of cash registers
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Dealing with intoxicated patrons
• Ensuring compliance with workplace health and safety regulations
• Receiving delivery of goods
• Cellar Duties

Worked As STREET SWEEPER at Specialised Pavement Services from August 2014 to May 2015
SPS Sweepers

Responsibilities
• Accessing Truck from depot at various times of the day including dog watch shift
• Regular vehicle checks consist of oil, water, coolant levels which include the back sweeper motor, tyres, air pressure, lights etc
• Full operation of a sweeper including all controls and adjustments
• Accessing job sites
• Use of C.B radio
• Use of Tipper and dumping of load
• Filling out paper work regarding Job. Client, Start/Finish time, Travel Time, Log Books
• Cleaning and hosing down of vehicle after shifts
• Clear communication
• Maintenance duties

Worked As Hotel Supervisor at Peden’s Hotel from March 2013 to June 2014
Responsibilities
• Observing liquor, gaming, and other laws and regulations
• Overseeing the general running of hotel
• Preparing, serving and selling , mixed drinks, bottled, canned and other alcoholic and non-alcoholic beverages
• Cleaning and maintaining bar service areas
• Collecting payment for sales and operating cash registers
• Promoting services and products
• Washing glassware and arranging bottles and glasses
• Tapping kegs and attaching supply lines
• Replenishing drink dispensers, shelves and refrigerators
• Selling light snacks
• Completing the nightly reconciliation of cash registers
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Dealing with intoxicated patrons
• Ensuring compliance with workplace health and safety regulations
• Receiving delivery of goods
• Cellar Duties
• Maintenance duties

Worked As Hotel Supervisor/ Night Manager at Salamander Shores Hotel from October 2012 to June 2013
Responsibilities
• Directing and overseeing reservation, reception, room service and housekeeping activities
• Planning and supervising bar, restaurant, function and conference activities
• Overseeing the general running of hotel
• Observing liquor, gaming, and other laws and regulations
• Assessing and reviewing customer satisfaction
• Overseeing purchasing activities
• Ensuring compliance with workplace health and safety regulations
• Performed Bar Attendant Duties
• TAB, Keno and Poker Machine duties
• Completing the nightly reconciliation of cash registers
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Dealing with intoxicated patrons
• Promoting services and products
• Washing glassware and arranging bottles and glasses
• Tapping kegs and attaching supply lines
• Receiving delivery of goods
• Cellar Duties
• Maintenance duties

Worked As Supervisor at Country Club Hotel from August 2006 to September 2012
• Directing and overseeing reservation, reception, room service and housekeeping activities
• Planning and supervising bar, restaurant, function and conference activities
• Overseeing the general running of hotel
• Observing liquor, gaming, and other laws and regulations
• Assessing and reviewing customer satisfaction
• Overseeing purchasing activities
• Ensuring compliance with workplace health and safety regulations
• Performed Bar Attendant duties
• TAB Keno and Pokier Machine duties
• Promoting services and products
• Washing glassware and arranging bottles and glasses
• Tapping kegs and attaching supply lines
• Completing the nightly reconciliation of cash registers
• Completing security checks, such as, checking alarms and ensuring doors are locked
• Dealing with intoxicated patrons
• Receiving delivery of goods
• Cellar Duties

Worked As Sales Assistant / Delivery Driver at Maitland Ventures Pty Ltd from January 1998 to December 2006
• Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
• Demonstrating and explaining to customers the establishment’s goods and services
• Selling household goods and services
• Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
• Assisting with the ongoing management of stock such as product inventories and participating in stock take
• Stacking and displaying goods for sale, and wrapping and packing goods sold
• Completing customer orders through a wide variety of suppliers
• Delivery of Goods to customers homes in various locations