Luke

About me:

Candidate Info :
I love keeping fit and healthy. I ocean paddle, swimming and play golf. I love the ocean.

Experience :
Worked As Queensland State Surf Lifesaving Development Officer/Manager at South Bank Parklands, Redcliffe Lagoon
1992-1998
• Supervise day to day Lifeguard operation contracts of South Bank Parklands, Redcliffe Lagoon, Woorim
Beach Bribie Island, Main and Cylinder Beaches North Stradbroke Island and Enoggera Army Base
• Prepare and summit reports to contractors and management of statistics, budgets, staffing information and evaluation of Lifeguard standards
• Rostering and recruitment of staff
• Facilitation of monthly meetings for staff and attend regular customer service and workplace health and safety meetings with management and contractors
• Assist with the expansion of the Community

Worked As Liaison with all peers at Crew Scheduler Molten Metal
2013 – 2015
• Metal analysis to ensure delivery of required product quality and daily target attainment
• Emergency response crew member for whole of site
• Carrier driver management and allocation of metal product processes
• Liaison with all peers, internal and external stakeholders to ensure timely delivery on metal
• Sampling and analysis of cast and furnace samples
• Management of safe work and 5s audits
• Daily reporting
• Equipment maintenance checks including bookings and repairs
• Acting Crew Leader
• Safety Officer for Crew

Worked As Crew Leader at Boyne Smelters Limited from June 2010 to December 2020
Crew Management shift process management and meetings; toolbox facilitation, daily safety procedure updates, daily plans, job allocations, risk assessments, shift expectations together with take 5 interactions
– Rostering, recruitment and training of staff with a major focus on internal and external customer service and staff morale and motivation
– Program date input; SAP, Prospect, Intranet, diary management, email and digital filing
– Critical Risk Management audits
– Daily production schedule planning
– Daily 5S and safe work audits
– Organisation and liaison with maintenance teams to meet timely process outcomes
– Incident investigation
– Daily shift reports
– Monthly, Quarterly and yearly staff evaluations
– Coaching and mentoring team
– Internal and external communication with all stakeholders
– Monitoring of safe plant and process operations

Worked As Manufacturing process worker at QCCS – Rio Tinto Site from June 2010 to May 2013
Crucible Transport Vehicle operator. Fully loader 40 ton of molten metal.
Emergency Response Team. Fire truck, Ambulance driver.
Skip truck operator
King Vac truck operator.
Tip Truck operator.
All site licenses and site based driving only.

Worked As Northern Field Supervisor/Manager at Sunshine Coast Regional Council from March 2008 to May 2010
Lifeguard Service – Sunshine Coast Regional Council
• Management and supervision of the professional lifeguard service, personnel and equipment encompassing
beaches from Noosa Heads to the Peregian Beach region
• Provide leadership in the development of beachside and lifeguard programs and services that respond
to the needs of the community and tourism
• Rostering, recruitment and training of staff with a major focus on internal and external customer
service and staff morale and motivation
• Preparation and submission of reports to contractors and management of statistics, budgets,
staffing information and evaluation of lifeguard safety and standards
• Facilitation of monthly meetings for staff and attend regular customer service and workplace health and safety meetings with management and contractors
• Monthly meetings for staff and attend regular customer service and workplace health and safety meetings
with management and contractors
• Liaison with internal and external customers
• Supervising and reporting on the region’s human, physical and financial resources – Support and administration of the regional unit plans, goals and projects adhering to the management plan with an
emphasis on service delivery and productivity
• Development and maintenance of positive and productive key responsibilities with peak industry
bodies including the Lifeguard Southern Region, Emergency Services, Surf Life Saving Australia and Commonwealth and State Agencies

Worked As Mentor/Trainer at surfside bus lines from January 2006 to February 2008
– Driver Trainer and assessor
– Compliance and safe operation of a vehicle trainer
– Customer service training, delivery and cash handling
– Schedule, time and route management
– Vehicle safety inspections
– Driver assessment and reporting to management

Worked As Senior Security Officer at Jupiter’s Limited from November 2000 to January 2006
• Supervision and management of security crew
• Safety and Security of patrons
• Cash, Chips and VIP escorts
• Monitoring of via CCTV
• Prepare and Submit reports
• Customer service and liaison with internal and external customers

Worked As Security Supervisor at Group 4 Securitas, South Bank Parklands from November 1998 to November 2000
• Supervise day to day Security operation contract of South Bank Parklands
• Prepare and submit reports to contractors and management of statistics, budgets, staffing information
and evaluation of security standards
• Rostering and recruiting of staff
• Facilitation of monthly meetings for staff and attend regular customer service and workplace health and safety
• Meetings with management and internal and external contractors