Shanan

About me:

Candidate Info :
As a logistics professional with over 15 years experience in warehousing, transport and distribution, I approach every task with a positive attitude and the desire to do my absolute best.
HR licensed, with over 2 years experience as a professional driver working all over Sydney.
Comprehensive knowledge of the Sydney metro area, honed even further with over 4 years experience as a Fleet Allocator managing over 32 drivers.
LF licensed with 15 years experience operating all forklift types across various environments.
Started my career as a trainee storeman and have strategically worked my way up to leading teams in pivotal roles where pressure to perform brings out the best of my competitive edge.
Willing to go the extra mile, always up for overtime if available.
Willing to travel up to 50km in traffic to start work, up to 100km if start times are outside traffic periods.

Experience :
Worked As Company Driver at PFD Food Services from March 2017 to till now
HR Local (Wollongong area), Synchro/Auto, Refrigerated Pantech

Worked As Delivery Driver – Wollongong and Southern Highlands at JBS Swift – D. R. Johnston from June 2016 to February 2017
Checking and sorting orders into appropriate delivery sequence, then loading truck for delivery run.
Multi drop deliveries to butchers and wholesalers across South Western Sydney, Sutherland Shire, Illawarra and Southern Highlands.
Collection of cash or cheque payments where required.
Confirming and and recording all required details and paperwork for return stock when required.

Worked As Service Delivery Coordinator (Operations) at KENT Removals & Storage from February 2016 to June 2016
Service Delivery Coordinator.
Scheduling daily diary to ensure maximum utilisation of vehicles and crews.
Fleet management and compliance
Proactive resolution of issues arising during deliveries or pick ups
Coordination of all jobs from sales team through to customers, floor staff, contractors and company removalists.
Analysis of crew members performance and identifying areas for improvement through in house and on the job training.
Reporting of all statistical data to management.
Invoicing and ordering all operational stock and fleet maintenance requirements

Worked As Team Leader at Fleet Allocator from January 2013 to December 2015
Successfully managed my team of 36+ staff, including drivers, loaders and a Leading Hand.
Completed Certificate III in Logistics.
Selected for the Border Express “BE a Leader” Program and learnt team management, leadership and interpersonal skills and principles.
Led by example to promote a positive culture and maintain highest level of safety in line with company WHS policies and
procedures.
Achieved a yearly average 98% on-time shipment rate (DIFOT).
Communicated issues and daily progress to Service Delivery Manager, Customer Service and Account Managers.
Communicated effectively with drivers in depot and while in transit to resolve any issues and provide support.
Reduced operating budget by 10%, misships by 13% and driver dwell times by 30% by implementing new policies and procedures.
Created daily action plan by analysing inbound freight, book-ins and pre-alerts to ensure special requests and timeslots are
met.
Prepared daily productivity dashboard, tracking driver dwell times, allocated deliveries and lifts per load, driver return
times, rejections, held overs and discrepancies.
Implemented continual improvement by analysing daily dashboard stats and adjusting daily run allocations to maximise
driver utilisation and minimise driver fatigue.
Held regular toolbox talks to communicate safety and operational issues, discuss resolutions and advise of changes in policies and procedures.
Monitored employee performance, identified skill shortages and supplied appropriate training and ongoing support.
Established long-term customer relationships through prompt and courteous service.
Forecasted manpower requirements based on daily workload and company targets.
Led warehouse improvement initiatives to advance operational efficiencies.
Communicated with customers by providing ETA, advising of any delays, completing damage reports & following up on
special instructions.
Enforced the on-time shipment of products to create exceptional customer experiences.
Redirected shipments en route in response to customer requests.

Worked As Team Leader – Allocator at Border Express Pty Ltd from January 2013 to December 2015
Team Leader – Fleet Allocator 01/2013 to 12/2015
Border Express Pty Ltd – Wetherill Park, NSW
Successfully managed my team of 36+ staff, including drivers, loaders and a Leading Hand.
Completed Certificate III in Logistics.
Selected for the Border Express “BE a Leader” Program and learnt team management, leadership and interpersonal skills and principles.
Led by example to promote a positive culture and maintain highest level of safety in line with company WHS policies and procedures.
Achieved a yearly average 98% on-time shipment rate (DIFOT).
Communicated issues and daily progress to Service Delivery Manager, Customer Service and Account Managers.
Communicated effectively with drivers in depot and while in transit to resolve any issues and provide support.
Reduced operating budget by 10%, misships by 13% and driver dwell times by 30% by implementing new policies and procedures.
Created daily action plan by analysing inbound freight, book-ins and pre-alerts to ensure special requests and timeslots are
met.
Prepared daily productivity dashboard, tracking driver dwell times, allocated deliveries and lifts per load, driver return
times, rejections, held overs and discrepancies.
Implemented continual improvement by analysing daily dashboard stats and adjusting daily run allocations to maximise
driver utilisation and minimise driver fatigue.
Held regular toolbox talks to communicate safety and operational issues, discuss resolutions and advise of changes in policies and procedures.
Monitored employee performance, identified skill shortages and supplied appropriate training and ongoing support.
Established long-term customer relationships through prompt and courteous service.
Forecasted manpower requirements based on daily workload and company targets.
Led warehouse improvement initiatives to advance operational efficiencies.
Communicated with customers by providing ETA, advising of any delays, completing damage reports & following up on special instructions.
Enforced the on-time shipment of products to create exceptional customer experiences.
Redirected shipments en route in response to customer requests.

Worked As Cargo Terminal Operator at TOLL DNATA AIRPORT SERVICES from July 2012 to December 2012
Cargo Terminal Operator 07/2012 to 12/2012
Toll Dnata Airport Services – Mascot, NSW
Accurate & efficient breakdown & sorting of freight.
Pallet locating using high reach forklift & RF scanner.
Assisting with regular bond checks & discrepancy handling.
Loading of sorted freight for release to agents.

Worked As Team Leader at Loading from April 2009 to July 2012
Supervised and co-ordinated a team of up to 15 staff in the deconsolidation & despatch of inbound international freight.
Led warehouse improvement initiatives to advance operational efficiencies.
Trained new and casual staff and monitored performance to ensure continual improvement and compliance with company WHS policies and procedures.
Maintained accurate consignment and progress data using QANTAS QIKFreight and iCargo software.
Tracked time spent on assignments each day for productivity reporting.
Conducted daily bond checks of stored consignments to ensure continued security and charged storage fees when
applicable.
Prepared daily operational report for handover to management and collated all paperwork for storage.
Estimated weights, heights and centers of balance to make precise placements.
Supervised material flow, storage and global order fulfillment.
Established long-term customer relationships through prompt and courteous service.
Forecasted manpower requirements based on daily workload and company targets.
Ensured customer satisfaction by providing prompt and accurate answers to queries and resolving issues in a professional
manner.

Worked As Team Leader at Wymap Group – Secure Logistics (QANTAS SFT2) from April 2009 to July 2012
Team Leader 04/2009 to 07/2012
Wymap Group – Secure Logistics (QANTAS SFT2) – Alexandria, NSW
Supervised and co-ordinated a team of up to 15 staff in the deconsolidation & despatch of inbound international freight.
Led warehouse improvement initiatives to advance operational efficiencies.
Trained new and casual staff and monitored performance to ensure continual improvement and compliance with company WHS policies and procedures.
Maintained accurate consignment and progress data using QANTAS QIKFreight and iCargo software.
Tracked time spent on assignments each day for productivity reporting.
Conducted daily bond checks of stored consignments to ensure security and charged storage fees when applicable.
Prepared daily operational report for handover to management and collated all paperwork for storage.
Estimated weights, heights and centers of balance to make precise placements.
Supervised material flow, storage and global order fulfillment.
Established long-term customer relationships through prompt and courteous service.
Forecasted manpower requirements based on daily workload and company targets.
Ensured customer satisfaction by providing prompt and accurate answers to queries and resolving issues in a professional
manner.

Worked As Production Team Leader at Exponet PTY LTD from April 2002 to March 2009
Production Team Leader 04/2002 to 03/2009
Exponet Pty Ltd – Auburn, NSW
Attained Certificate III in Cabinetmaking (Furniture Making).
Attained certification in OHS Consultation.
Co-ordinated with project managers to fulfil client specifications.
Suggested & helped design new products that minimised costs & increased productivity & profitability.
Modified workshop/warehouse SOP’s increasing safety & productivity.
Assisted Production Supervisor in the training of new staff & the supervision of casual staff.
Furniture design, construction, repair & maintenance.
Exhibition stand fabrication & packaging.
General forklift operations – including loading & stock storage.
Receipt & stocktaking of raw materials, hardware & PPE.
Dispatch of completed orders & on-site installation.
Drafting designs/plans by hand & using AutoCAD 2005.
OHS Committee member.

Worked As Storeperson at Woolworths Supply Chain from May 2001 to April 2002
Storeman 05/2001 to 04/2002
Woolworths Supply Chain – Moorebank, NSW
Suggested changes to warehouse layout that increased safety & productivity • Responsible for training new staff in order
filling procedures.
Stock storage using high reach forklift & RF scanner.
Loading & unloading of trucks using low-profile electric loaders.
Order picking using electric pallet movers.
Stocktaking & quality control checks.
Yard maintenance using counterweighted LPG forklift.

Worked As Storeman at OHS Committee from May 2001 to April 2002
Suggested changes to warehouse layout that increased safety & productivity • Responsible for training new staff in order
filling procedures.
Stock storage using high reach forklift & RF scanner.
Loading & unloading of trucks using low-profile electric loaders.
Order picking using electric pallet movers.
Stocktaking & quality control checks.
Yard maintenance using counterweighted LPG forklift.

Worked As Trainee Storeperson at FORSTAFF Pty Ltd from February 2000 to April 2001
Trainee Storeperson 02/2000 to 04/2001
Forstaff Pty Ltd – Wetherill Park, NSW
Attained Certificate II in Transport & Distribution (Warehousing & Storage).
Job placement & training within a variety of warehousing, logistics, supply chain & manufacturing environments.
Trained with some of Australia’s largest logistics companies.
Developed high level skills in receipt & dispatch, picking & packing, stocktaking & quality control.
Gained experience working in cold storage & food processing.
Experience working independently, as part of a team & as team leader.