Saad

About me:

Candidate Info :
Got plenty of proven sales, customer service and driving experience, just got HR licence and willing to make my future in heavy machine like HC and MC.

Experience :
Worked As Assistant Manager at Caltex Australia (Sydney NSW) from March 2013 to April 2017
DUTIES:
– Serving customers efficiently and creating memorable experiences.
– Delivering the standard of service and retailing excellence that our customers have come to expect.
– Ensured accurate cash management which included verifying/overriding voids, approving discounts, monitoring daily cash drawer drops, and restocking employee cash drawers.
– Provided backup assistance as needed for all front-end employees.
– Handled all escalated customer issues by working toward a win-win solution for both the store and the customer.
– Trained associates regarding company policies and task-specific requirements to successfully complete their job.
– Facilitated scheduling and managed the daily activities for up to 35 employees.
– Monitored store traffic and opened additional cash registered when needed.
– Executed customer returns and exchanges.
– Answered 30-50 telephone inquiries per shift using a multi-line phone system.
– Balanced cash registers, daily cash receipts and completed required paperwork prior to the end of each shift.
– Offered alternatives to customer returns in an effort to reduce store return levels.
– Assisted customers with merchandise location by calling other stores.

Worked As Driving at Driving HR Trucks from March 2017 to March 2017
Have 4 yrs of Driving experience with clean driving record, Just got HR Licence

Worked As Customer Service Assistant at 7Eleven (Sydney NSW) from June 2012 to March 2013
DUTIES:
– Serving customers efficiently.
– Delivering the standard of service and retailing excellence that our customers have come to expect.
– Supervised and assigned duties to workers and scheduled break periods.
– Listened and resolved customer complaints.
– Examined returned merchandise and determined proper procedure as per company policies.
– Processed monetary transactions utilizing internal electronic and computerized systems.
– Performed basic accounting and bookkeeping procedures.
– Working with team members to achieve departmental sales goals, while providing quality customer service.