Traffic Control Officer ( Victorian Government )
- $97,955–$111,142 + shift penalty rates
- Operate state-of-the-art traffic management systems
- Collaborate with emergency services on real incidents
Traffic Control Officer: Monitor real-time traffic, coordinate responses to incidents & emergencies, and provide accurate updates in a fast-paced dynamic environment.
Traffic Control Officer
Job details
Pay
– $97,955 – $111,142 a year
Job type
– Full-time
Shift and schedule
– Weekend availability
– Afternoon shift
– Night shift
Location
Melbourne VIC
Full job description
Overview
Work Type: Ongoing – Full-time
Salary: $97,955 – $111,142
Grade: VPS?4
Occupation: Other
Location: Melbourne – CBD and Inner Metro suburbs
Reference:?9212
About the role
As the Traffic Control Officer, you’ll support the safe and efficient movement of people and goods across Victoria’s road network. This position provides professional, independent judgement in monitoring and operating the Department’s advanced Traffic Management systems, including investigating traffic alarms and public reports.
Working as part of the Traffic Operations Centre, you will use real-time traffic control systems and collaborate with a broad range of stakeholders, including emergency services, public transport operators, maintenance contractors, and the broader traffic-management industry, to identify, triage and coordinate effective responses to incidents and disruptions. These may include road crashes, infrastructure issues or major network events.
This role also supports Victoria’s Big Build projects, road maintenance and emergency management operations in a fast-paced, dynamic environment. You’ll use state-of-the-art systems to make informed decisions that keep the network moving and the public informed.
Key accountabilities
– Monitor and assess real-time traffic conditions using advanced Traffic Management systems
– Identify, triage and coordinate responses to incidents affecting traffic flow, including crashes, infrastructure faults, planned works and major events
– Coordinate with Emergency Services and key stakeholders during on-road incidents and emergencies
– Liaise with Department of Transport and Planning staff and contractors to schedule and manage road maintenance activities
– Operate traffic signals, freeway management systems, variable message signs and other traffic-control technologies
– Provide accurate, timely traffic-condition updates to the public, emergency services and media outlets
– Respond to and assist with public enquiries in a professional, customer-focused manner
– Apply critical thinking and sound judgement to resolve complex network and incident-related issues
– Manage competing priorities under pressure with clear, confident decision-making
– Work collaboratively to minimise network disruptions and improve operational efficiency
Qualifications and experience
Mandatory
– Experience relevant to the capabilities of the role
– Demonstrated ability to adapt to varying shift schedules, including night shifts, weekends and public holidays
Other specific requirements
– Participation in a rotating shift roster, including Saturday, Sunday, Public Holiday and/or afternoon and night shifts, with applicable shift penalties
– Occasional overnight travel may be required
Culture value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal-opportunity employer, we are committed to fostering a safe, inclusive and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.
What we offer
Working at the Department of Transport and Planning gives people the opportunity to contribute to creating thriving places and connected communities for all Victorians.
Pre-employment checks and employment conditions
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening and a Qualification Check where a mandatory qualification is required. Information provided will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Non-VPS applicants will be subject to a probation period of six months.
Job Tags:Melbourne, No Drivers Licence, Victorian Government.
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