Bruce

About me:

Candidate Info :
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Experience :
Worked As 4WD Rental Sales Officer at VISTA 4WD HIRE from February 2016 to April 2017
Scheduling of up to 60 vehicles
Answer phone enquiries from new and existing clients.
Monitor and respond to email enquiries.
Prepare written quotes for vehicle rental using a web-based custom quoting and booking system.
Monitor open enquiries and quotes and follow up where required.
Maintain information in the customer relationship management system including notes against enquiries, client and contact information, and vehicle service / maintenance history.
Manage vehicle bookings including sending booking confirmations to clients and allocating of appropriate vehicle.
Tracking vehicle locations
Checking vehicle speed
Drive vehicles, e.g. delivering and collecting the vehicles for servicing and delivering vehicles to clients.
Monitor vehicle servicing requirements, including obtaining regular odometer readings from a web-based vehicle monitoring system.
Arrange for vehicle servicing and repairs, including the ability to troubleshoot vehicle issues over the phone and organise repairs remotely if required.
Prepare vehicles for hire, including minor cleaning, conducting pre-hire checks, and preparing rental paperwork.
Meet with clients to sign out / sign in vehicles.
Manage vehicle returns including conducting post-hire checks to identify any damage to the vehicle, and processing payments.
Identify potential new clients and make outbound calls
Perform administrative / clerical duties including scanning, filing, and updating systems.

Worked As Transport Owner Operator at MATNIC LOGISTICS PTY LTD from July 1999 to February 2016
Truck Owner/Driver offering over 20 years’ experience in the Transport Industry. Transporting freight throughout Australia. Transported various freight throughout the years which included Refrigerated, steel, sand, car carriers, heavy and oversized equipment.
Qualifications include:
• Multi Combination (MC) driver’s license
• NHVAS Accredited (operated throughout QLD, NSW, VIC)
• Fatigue Management
• Over Mass & Mass Management
• Blue Dog Course in General Safety Induction
• OHS Certification Australia
• MSIC Card (expired)
• Knowledge of all Port Wharf and Rail Operations
• Experience in Line haul operation & management
• Experienced in Contract & Casual Hire
• Experienced Tilt Tray Operator
• Experienced in Rear Lift – Hook Truck (HR and Semi)
• Experience in transporting perishables items through Australia. Flowers, fruit, Vegetables, Ice Cream and dairy products to interstate markets
• Full understanding of all States transport compliance
• Meeting key performance metrics and monthly reporting of KPI’s
• Very adept with GPS, Good planning and analyzing skills in deciding the best route for travel
• Management of Multiple Jobs/Drivers
• Knowledge of [types] truck equipment and its operations
• Knowledge of the process of uploading and unloading of freight
• Knowledge of shipping and transportation documents.
• Ensured the safe storage and proper packaging of all supplies prior to transportation -Checked that the deliveries/supplies were in accurate quantity and quality and subsequently loaded stock/merchandise onto the trucks as required
• Ensured proper cleanliness of interior/exterior of trucks at all times.
• Submitting of all GST and Tax requirements. Quarterly and Yearly
• Maintained the trucks in proper condition by scheduling timely service and repairs.
• Management of Office and staff
• Recruitment of Drivers and Office staff
• Experience moving earthmoving equipment/ moving and driving oversized Vehicles and loads

Worked As Limousine Owner Operator at BG&M LIMOUSINE SERVICE from January 1990 to July 1999
Self Employed Limousine Owner who operated throughout South East Queensland. Running my own business as well as subcontracting work to various limousine business’s through the years. Transporting customers for Weddings, Airport Transfers, Casino Runs, Formals etc

• Managing and organising multiple limousine transfers and vehicles for predefined destinations
• Route Planning
• Managing Customer Bookings/Schedules/Drivers for Multiple Jobs
• In Depth knowledge of maintenance and repair of vehicles.
• Excellent communication and time management skills
• Management of Office and Staff
• Driver and Office Staff recruitment
• Submitting all GST and Tax requirements quarterly and yearly.

KEY COMPETENCIES AND SKILLS
SIMPRO & SIMTRAK
Management of operational programs, and special project coordination
Allocating/Scheduling Jobs
Strategy and planning
Proficient in Microsoft Office applications
Technically Minded
Transport operations/Route planning
People Management/Staff appraisals
Vehicle maintenance
Ability to analyse processes and gather information for various operations
Ability to multitask and prioritise work and maintain budgets for various activities
Developed long and short term plans for fleet.
Familiarity in assigning work to staff
Developed preventative maintenance procedures for vehicles
Driver/Staff Recruitment
Safety Compliance
Detail Conscious
Current RSA
Current Statement of Attainment to carry a Fire Arm