Patrick

About me:

Candidate Info :
Over the past 15 years, I have worked across a range of roles in both practical and managerial support services on site and in Brisbane predominantly in the mining sector, and more recently in the building industry, however I believe these skills are highly transferable to a range of industries. I am seeking to continue my career progression in an organization where I have the opportunity to utilize my unique skills and my unrivalled passion and commitment to achieving great results.

I have extensive driving experience both on road and on site including:
– Delivery of machinery including use of truck, trailer and towbar
– Pantech freight delivery
– Agitator operation
– Forklift operation and ticket
– HR licence
– Caterpillar 797, AD55 Dump Truck operation on site
– Komatsu 930E Dump Truck on site

I’m interested in opportunities where I can excel and build a career with a company that embraces hard working, loyal people. I’m 100% committed to achieving and giving my all.

Experience :
Worked As Project manager at OZGRIND from August 2020 to December 2020
• Lead project manager – supported CEO and COO and managing technical staff
• Operation of OzGrind trucks including collecting, loading and unloading stock, delivering machinery, forklift operation and towing of machinery behind truck
• Client relationship management – primary liaison point to manage quotes, scheduling, invoicing, queries both general and technical
• Project scoping – assisted COO with estimations involving all relevant stakeholders and ensuring technical feasibility
• Leadership – utilized extensive leadership skills to manage and motivate workforce
• Tendering – measured and tendered for large scale company projects
• Resourcing – coordinated internal resources and third parties/vendors for the flawless execution of projects
• Scheduling – managed resource availability and allocation including the delegation of tasks based on appropriate skills sets
• Stakeholder management – established and maintained relationships with third parties/vendors
• Project mitigation – worked with internal staff and clients to resolve any issues but also escalating projects to QCAT and completing all documentation required as needed
• Project documentation – created and maintained documentation tracking progression of work order through company software (ServiceM8)
• Budget management – met budgetary objectives and make adjustments to project constraints based on financial analysis
• Financial management – ensured staff hours are recorded and paid appropriately and jobs are quoted to specification
• Stock control – managed all stock levels within warehouse, ordering from suppliers and allocating appropriately for client projects
• Vehicle maintenance – managed servicing, repairs and GPS tracking of vehicles

Worked As Technical Support Analyst at Dingo Mining from August 2019 to August 2020
• Fast paced, high pressure asset condition monitoring and reporting on major machinery in sectors such as mining, wind farms, rail and defense across the globe
• Provided off-site support to Dingo customers globally and to various international and national Dingo Project Managers by providing timely and accurate Oil Analysis data interpretations for machine and fixed plant condition monitoring and improvement
• Reviewed and interpreted oil analysis data to diagnose contamination and lubricated component failures including routine condition monitoring vibration, oil and thermography to determine condition issues on customer’s equipment and required maintenance actions of the customer
• Assisted with and developed Diagnostic Guidelines and detailed steps in locating and repairing sources of contamination
• Effectively communicated technical oil analysis information to customers in a way that they can readily translate into maintenance actions
• Worked as part of close-knit team to deliver 24-hour turnaround on business critical machinery samples
• Provided timely and accurate reports to clients on results of surveys conducted
• Set up databases for routine condition monitoring and ensure upgrade and maintenance of databases for their clients
• Fast paced, high pressure role focused on daily performance outcomes and measures
• Strong use of relevant industry computer software, Skype and Microsoft suite of products and integration into customer ERP

Worked As Technical Support Officer at Wisely from November 2018 to August 2019
• Maintenance planning and schedule support managing work schedules, resourcing, asset availability, contractor support and general site safety policies and procedures.
• Operated trucks to deliver fuel, oil, water to machinery in the pit
• Travelled roadside to deliver trucks for servicing and repairs
• Worked closely with IT to integrate Fiori (ERP) into the mine including individual and group coaching for staff
• Managed and provided communication and support to mobile maintenance supervisors in training and adherence to schedule compliance
• Data analysis of machinery to identify root cause of system failure or potential failure
• Attended and communicated at management meetings with senior stakeholders to provide feedback and improvements to the week including presentation of one- two mobile maintenance forecast plans
• Monitored and maintained computer systems and networks within the mobile maintenance contract
• Acting cover of supervisor’s role in mobile maintenance during absence of manager
• Liaised with BMA planning and management teams to execute maintenance plan
• Coordinated daily work schedules throughout mechanical team including presentation at daily pre shift meetings
• Provided positive leadership to the crew, mentor and develop the team
• Raised, completed and initiated JSAs daily
• Liaised with OEM suppliers to order necessary parts
• Liaised with tooling suppliers to provide correct safe tooling for workshop employees
• Daily use and experience with 1SAP for workshop notifications, reservations, parts interpreting/ordering, closing and opening work orders, time confirming and many more daily operations.
• Ensured compliance to site Safety Health and Management policies
• Identified and promoted safe work practice, ensuring appropriate precautions are taken to reduce risk to both people, equipment and the environment
• Promoted and maintained a clean and safe work environment to BMA and Wisely requirements and standards

Worked As Heavy Machinery and Haul Truck Operator at BMA Goonyella Riverside Coal Mine from November 2017 to November 2018
• Prestart, refuel, operate and maintain electric driven Komatsu 930 dash 2,4 and mechanical driven Caterpillar 797 rear dump trucks
• Carryout daily routine walk around and safety checks, perform BMA safe’s for prestarts, refuelling ect
• Crib break staggering of rear dump trucks
• Adhere to 5 on 4 off, 4 on 5 off lifestyle roster

Worked As Underground Miner at Redpath South32 Cannington from January 2017 to November 2017
• Machinery operation both above and underground – dump trucks, loaders, production drills, development drills, IT carriers
• Explosive deployment – loading and shot firing, face preparation
• Ground support – jacking cables, installing services (water, air, ventilation)

Worked As Machine Operator/Nipper/Service Crew at FMR Eloise Copper Mine from May 2016 to January 2017
• Operation of AD55 Dump Truck
• Perform Pre-sets on Machinery
• Construct and maintain bulkheads for shotcreting
• Worked in a team environment to achieve high level standards for organisational workloads
• Install and maintain pumps throughout the mine.
• Successfully worked in high pressure/stressful environment to achieve daily tasks
• Utilised on a regular basis tools such as oxy acetylene and stick welders, power tools and collaborated with other staff to ensure high levels of Workplace Health and Safety levels were maintained during all hours of operation
• Construct formwork for sumps pour concrete slabs
• Operate Sandvik TH 633 dump trucks
• Operate Elevated Work Platforms
• Hanging and maintaining vent bag, water and air services, jumbo cables
• Offside jumbo’s (pinning and meshing, bolting and gluing)
• Installing, grouting and jacking cables
• Adhere to working in hot environment conditions and procedure

Worked As Service Manager at Caravan World Woombye from January 2015 to May 2016
• Managed workshop for servicing and maintenance of caravans
• Developed and implemented customer service policies and procedures
• Managed workshop staff throughout daily tasks
• Ran monthly Toolbox meetings inform staff of any changes in business
• Managed office and workshop staff to achieve servicing and sales requirements
• Oversaw the achievement and maintenance of agreed customer service levels and standards
• Directed the daily operations of the customer service team
• Planned, prioritised and delegated work tasks for best function of department
• Ensured the necessary resources and tools are available for quality customer service delivery
• Liaised with company directors and sales people to ensure best practice
• Managed stocktake throughout the course of a 12-month period
• Handled complex and escalated customer service issues
• Monitored accuracy of reporting and data base information
• Analysed relevant data to determine customer service outputs
• Identified and implemented strategies to improve quality of service, productivity and profitability
• Liaised with company management to support and implement growth strategies
• Co-ordinated and managed customer service projects and initiatives
• Ensured budget requirements were met
• Adhered and practised OH&S policies and procedures as per workplace agreement

Worked As Workshop Manager at Madill Isuzu Woombye from March 2013 to December 2014
• Serviced the customer’s requirements by managing the complete work order or sales transaction processes from customer enquiry through to completion of the customers’ invoice (including New Vehicles). This includes ensuring that all identified work is scheduled to be done, or bookings are confirmed for the future.
• Maintained open communication between the customer and workshop, to ensure the Technician had the right information to correctly diagnose problems and that the Customer’s requirements and expectations are met.
• Created quotations (including checking customer credit rating) work orders, add job lines and allocated work to the workshop with regard to capacity and planning of work load.
• Processed and monitored warranty, goodwill, rework, technical campaign and contract work as appropriate.
• Managed supply of parts and accessories to workshop and customers in line with demand.
• Worked as part of the After Sales team to manage and support the level of parts stock, both new and used to an optimum level
• Provided back up support for other After Sales team members during periods of absence.
• Perform appropriate customer service and administrative tasks to an acceptable level using Isuzu product portfolio and commercial campaigns.
• Carried out proactive outbound “customer follow up” calls on a daily, weekly or as required basis for the purposes of both feedback and potential sales.
• Generated potential opportunities to sell hours & parts and maximising workshop utilisation

Worked As Nipper/Operator at BHP Cannington from January 2010 to March 2013
• Machinery operation both above and underground – dump trucks, loaders, production drills, development drills, IT carriers
• Explosive deployment – loading and shot firing, face preparation
• Ground support – jacking cables, installing services (water, air, ventilation)

Worked As Service Person at Xstrata George Fisher from April 2008 to January 2010
• Machinery operation both above and underground – dump trucks, loaders, production drills, development drills, IT carriers
• Explosive deployment – loading and shot firing, face preparation
• Ground support – jacking cables, installing services (water, air, ventilation)