YAMA

About me:

Candidate Info :
Hi

I am looking for HR Driver roles.

I have unrestricted HR licence and 2 years of Furniture delivery experience and clean driving history

I am currently driving for Vinneys on Casual ongoing basis .

I am reliable , hardworking and have a can do attitude

Kind Regards
Yama

Experience :
Worked As Operations Team Leader at SGFLEET AUSTRALIA PTY LTD from August 2015 to November 2020
• Managing team of 19 staff
• Developing, coordinating & implementing processes and procedures to achieve optimal team performance against KPIs
• Ensure daily supplier Invoices are processed in timely manner
• Approve Bpay Invoices before Midday
• Approve EFT Payments
• FBT calculations
• Manage communications between team members, customers and vendors to keep operations efficient and successful.
• Developing measures and controls of workflow activities
• Plan, manage and adjust daily workload across both teams (CM and Claims)
• Assisting with the continual improvement of process and procedures relating to the team
• Building strong relationships with internal and external stakeholders
• Being a constructive influencer by being organized, proactive and reliable when it comes to following up information from internal and external sources
• Budgets and forecasting
• Set up new supplier accounts
• Prepare monthly report for management
• Conduct interviews for onboarding new team members
• Deliver orientation to new hires, coaching and training
• Provide staff feedback and reviews
• Prioritizing and escalating request that need special attention
• Manage customer complaints and Escalations

Worked As Claims Officer at TNT express from March 2013 to August 2015
• Managed claims portfolio of Major clients from lodgments to settlements
• Process and manage Domestic and International Freight claims
• Process and manage Motor vehicle claims and Property Damage claims
• Analyzed claims assessment in line with company policy and procedures
• Resolving customer queries in professional and customer centric manner.
• Ongoing focus on revenue retention and growth
• Building effective and strong relationship with internal and external clients
• Effective record keeping
• Reviewed activities regularly to identify opportunities for process improvement
• Helped managers improve area operations by sharing customer feedback and contributing new ideas

Worked As Retail Sales Manager at Calabro Formal Wear Pty LTD from August 2006 to October 2010
• General Daily operations of the store
• Performance management and growth plan
• Being responsible for success of the store by ensuring sles targets are met by each team members
• Training and development staff
• Quality checking of issued Purchase order
• Budgeting, forecasting and reporting on sales goals and initiatives
• Rostering
• Manage customer complaints and Escalations
• Prioritizing and escalating request that need special attention
• Being a constructive influencer by being organized, proactive and reliable when it comes to following up information from internal and external sources
• Managing and developing positive relationships with internal and external clients
• Managing the look of overall in-store retail space to ensure that it is on brand, inviting customers, effective for promoting sales and constantly evolving.