Adam

About me:

Candidate Info :
To whom is concerned at Hublot

I’ am writing to you in regards to a vacancy within your company

I have a strong desire to work at your organization and within this industry. I pride myself on customer satisfaction and company productivity.

Through my experience I have gained attributes such as exceptional temperature checking with the customer, up and cross selling skills, objection handling, rapport building and exceptional time management skills.

I know that given the chance to work at your company and by putting my skills and experience to use I will be a great benefit to your company. I feel strongly about career progression within this industry and your organization.

Attached also is my resume for your perusal.

Please contact me to discuss this role.

Thank You

Sincerely
Adam Lee .

Experience :
Worked As Truck HR Driver /General Hand Labourer/Yard Hand at Dirtworks landscaping from January 2020 to July 2020
General labourer machine operator. Commercial playgrounds and general landscaping duties

Worked As Trades Assistant at Property Maintenance from January 2005 to January 2020

Worked As Installer at Scene change from December 2015 to April 2019
Installing and taking down of stages for concerts

Worked As Store Manager at Cash Wizard, South Australia from January 2001 to January 2019
ACHIEVEMENTS
• Managed largest privately owned pawnbroker in SA
• Turned around sales and loans figures, to:
• $50k per month in secured loans
• Up to $35k per month in sales
• Overhauled day-to-day operations to meet increasing demands, through:
• Implementing new standard operating procedures
• Updating policies
• Bringing in new technologies
• Contributed significantly to expanding store 4 times its size
• Designed and implemented initiatives to draw in customers and drive sales, including:
• Launched Block Party event, in liaison with local shops, organising:
* Live band
* Jumping castle
* Barbecue
• Promoted one-off / one-day specials
• Created point of difference against competitors through building online presence, on:
• Social media, such as Facebook and Instagram
• Buy-and-sell sites, such as Gumtree and eBay
• Drew on former autotrade experience to launch new line of business in loans on cars, securing:
• More than 250 loans on vehicles
• A new leading source of revenue
• Led transformation to visual merchandising, matching leading competitors
• Smoothly running store, with no issues with customers, police, or compliance
• Led team of 4 personnel, including:
• Online Manager
• Promotions and Marketing Officer
• Sales Assistant
• Reduced staff numbers through natural attrition, delivering:
• Significant cost-savings
• High-performing team
• Rebranded business, from scratch, involving:
• Introducing new uniforms
• Selecting and applying new colour scheme
• Total store remodelling

RESPONSIBILITIES
• Valuing items accurately and buying stock where feasible
• Promoting and selling Vodafone products and phone plans
• Delivering excellent customer service to clients, through:
• Providing accurate product knowledge
• Understanding needs and offering solutions
• Upselling and cross-selling
• Leading changes to visual merchandising to promote products
• Overseeing finance related matters, such as:
• Tax compliance
• Banking and reconciliations
• Adhering with financial regulatory processes and services compliance
• Working with local law enforcement authorities, to:
• Ensure sold goods are not stolen items
• Inhibit instance of fraud
• Working closely with banks to prevent fraud, such as cashing cheques
• Maintaining front-of-house to OHS requirements and general cleaning policies

Worked As Home Mortgage Consultant at EDS Westpac from January 2011 to June 2011

Worked As Customer Sales Service Agent at Stellar Call Centre from January 2010 to January 2011

Worked As Customer Sales Assistant at Hugo Boss, Myer Store from January 2009 to December 2009
RESPONSIBILITIES
• Opening and closing shop, to procedural standards, including:
• Filling registers with cash
• Maintaining store floor presentation and safety
• Ensuring in-store promotions are in-date and placed accurately
• Counting monies during close
• Driving sales, through:
• Upselling
• Cross-selling
• Measuring clothing for alterations, with accuracy and to customer specifications
• Processing transactions, including cash, credit card and EFTPOS

Worked As Team Leader, Sales Trainer at Xtreem Promotions from May 2007 to August 2008
ACHIEVEMENTS
• Led teams to drive sales, through:
• Providing comprehensive sales training to staff
• Seeing staff maintain accurate product and business knowledge
• Oversaw B2B sales and marketing initiatives
• Implemented performance indicators and targets, to:
• Lift performance standards
• Develop selling skills of personnel

Worked As Customer Assistant at Oaks Hotels & Resorts, Plaza Pier from March 2005 to January 2006
RESPONSIBILITIES
• Arranging guest needs and requests, such as:
• Hiring cars
• Booking wine tours
• Processing reservations booked online, limiting double-ups
• Taking telephone bookings
• Delivering outstanding service to guests, maintaining in-house standards
• Entering data in system database
• Maintaining rooms and equipment to OHS and cleaning regulations