Andrew

About me:

Candidate Info :
Recently obtained my HR licence and looking to start a career in the trucking industry. Not exactly sure which area I would like to work in, but very keen to get started and gain some valuable experience.

I have worked in a number of roles with different employers and have decided that an office environment is no longer what I seek to work in. I am able to work as part of a team and also more than ok with working indepedantly.
I am reliable, punctual, customer and safety focused and a quick learner for new skills.

I would prefer something long term, but more than ok with a casual role.
If you feel that I would be a good addition to your team or would just like to chat further, please get in touch and we can chat further about my experiences and the role you have on offer.

Experience :
Worked As Traffic Controller (Casual) at Platinum Traffic Management from November 2021 to till now
• Coordinating, setting up, managing and removing traffic control, including signage
• Directing traffic around worksites in a safe and professional manner
• Directing pedestrians to maintain safety around changed vehicle and road conditions
• Communicating via two-way radio with other road traffic team members and clients to give and receive updates on traffic and conditions
• Operating road signs such as a Stop/Slow bat and using hand signals to direct the flow of traffic and pedestrians

Worked As Driver at Solo Resource Recovery from January 2022 to April 2022
Driving and operating side lift HR truck for domestic garbage collection.

Worked As Traffic Control Room Officer at Transurban from October 2018 to October 2021
Receive and action phone calls requiring assistance, prioritise tasks and determine
appropriate courses of action in a timely and professional manner
• Coordinate resources in accordance with policies and procedures
• Operate the OMCS and CCCS system, radio communications system and CCTV
equipment to identify and manage incidents in accordance with operating procedures
• Carry out regular system checks and backup, provision of reports and statistics on the
operation of the Tollway, monitoring building security, fault management and coordinating the execution of maintenance activities
• Implement appropriate Incident Management and Traffic Management plans to
mitigate risk and reduce impact to users of the Tollway while ensuring the safety of responding personnel and the public
• Liaise as necessary with operational staff and other stakeholders to ensure effective
mobilization of resources and incident management
• Provide reports, feedback and recommendations for procedural improvements and enhancements aimed at motorist safety and effective traffic management
• Provide real time information on road conditions to senior management, the media and general public either by phone, sms notifications or via traffic management systems
• Assist in administrative tasks such as audits, reviews of plans, procedures and other
documentation as required
• Provide appropriate training to other officers on an “as need” basis

Worked As Night Auditor (Casual) at Atlantis Hotel from May 2018 to September 2018
• Checking guests in and out
• Manage guest enquiries and/or complaints
• Perform end of day procedures including banking and auditing of daily transactions
• Receive and process any deliveries throughout the shift
• Ensure the safety and security of the hotel for staff, guests and visitors at all times
• Any other tasks as reasonably assigned by the manager

Worked As Emergency Medical Dispatcher at Queensland Ambulance Service from April 2011 to April 2018
• Receive and action phone calls requiring urgent assistance, prioritise tasks and determine appropriate courses of action in a timely and professional manner
• Coordinate QAS resources and patient movements in strict accordance with QAS policies
and procedures
• Operate the Computer Aided Dispatch (CAD) system, radio communications system and ancillary equipment, professionally and proficiently in accordance with QAS standard
operating procedures
• Maintain an operational log, recording relevant details of incidents and actions during
shifts using computerised/manual records as required, according to QAS policies and procedures
• Liaise as necessary with operational staff and other service providers to ensure effective
mobilization of resources
• Communicate in a supportive manner with distressed callers requiring assistance
• Contribute to a safe and healthy working environment through an understanding of contemporary human resource management policies and practices and available staff
support services such as “Priority One” Telephone Counselling Services and other
Departmental resources
• Demonstrate an awareness of people with diverse cultural backgrounds and undertake
all available cross-cultural related training to ensure rapid and appropriate responses to operational requirements

Worked As Sergeant at Advanced Responder from February 2004 to April 2018
Qld
• Assist in the day to day running of the division
• When required, plan and run training and skills sessions
• Provide support to divisional members
• Manage poor performance and behavior as required
• Maintain divisional resources (First aid equipment, uniforms, etc)
• Carry out other duties as requested by the divisional manager

Worked As IT Support at JBS SWIFT AUSTRALIA from September 2010 to April 2011
• Provide network support for end users including hardware, operating systems and company specific software and specialised mainframe technology
• Maintain company systems and databases
• Provide remote assistance support to satellite sites around Australia
• Provide onsite support to head office and local production sites
• Production of technical documentation to agreed quality standards and contributing to technical strategy, policy and procedures
• Implement corrective action procedures within prescribed key performance indicators
and/or escalate to other technical resources as appropriate
Voluntary Employment History