Craig

About me:

Candidate Info :
I am 47years old and have worked in the transport industry for the past 30years. I have worked in various roles learning and training others through out my career.

Experience :
Worked As AM Operations Manager at Border Express Transport from June 2015 to April 2016
Responsible and accountabile for the cost effectiveness, profitability and effective functioning of the AM Operations.
Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
Ensure labour planning / availability reports/ annual leave statistics for all PUD staff, and take the necessary action to ensure sufficient staff are fostered on at all times.

Worked As Business Operations Manager at TOLL NQX SYDNEY from January 2010 to October 2014
NO DRIVING IN THIS ROLE AT ALL.

January 2010 – October 2014 TOLL NQX SYDNEY
Business Operations Manager

Responsibilities:
• Responsible and accountable for the overall cost effectiveness, security, profitability and effective functioning of AM / PM Operations.
• Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
• Ensuring labour planning / availability reports, RDO / Annual leave roster and absenteeism statistics for all PUD staff, and take the necessary action to ensure sufficient staff are rostered on at all times. Develop a working document to effectively manage contract casual staff that is in budgetary guideline.
• Ensure that all staff and contract carriers are fully inducted and trained in all aspects of their work so as to ensure that both the personal safety of those individual and others is protected, as well as the quality of service provided is maintained at a superior level.
• Productive utilisation, cost allocation and maintenance of the fleet along with effective management of Owner Drivers and Local Outside hire.
• Responsible for the achievement of agreed PUD budgeted targets as measured by a series of branch KPI’s.
• To raise Service Incident Reports and implement immediate containment.
• Ensure the workplace is safe and free from hazards and that all activities comply with State and Federal legislation, Workplace Health & Safety, Dangerous Goods Policies, Environmental and Company Procedures and Policies.
• To ensure all loading of Dangerous Goods are carried out in accordance with the Dangerous Goods Code.
• Ensure that Truck safe compliance is maintained and monitored
• Ensuring that Dangerous Goods legislative requirements are met.
• Undertake regular workplace safety / hazard inspections to ensure a high standard of housekeeping is maintained
• Actively participate in the management of workplace injuries and in Return to Work programmes

Achievements
• Responsible for 185 employees across AM & PM shift operating hours.
• Increased weekly earnings from $800K in 2010 to $1.4M in 2014.
• Control P&L costs for the Branch in accordance with required budgetary forecast requirements.
• Brought staff training in policies and procedures and reports in line with company requirements.
• Reduced casual requirements from the business from $20k per week to $0 through implementing cross training of employees throughout the business.
• OTD reviewed and provide solutions and recommendations for continuous improvement.
• Weekly involvement in budgetary forecasts and weekly reporting implementing changes in areas as required.
• Implement rosters for RDO’s annual leave for staff level planning
• Staff progression through job cross training

Worked As PM Operations Manager at Concord Park from August 2009 to January 2010
Dropping Trailers and picking up on an occassional basis (once per fortnight)

August 2009 – January 2010 CONCORD PARK
PM Operations Manager

Responsibilities:
• Responsible and accountable for the overall cost effectiveness, security, profitability and effective functioning of PM Operations.
• Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
• Ensuring labour planning / availability reports, and absenteeism statistics for all PM staff, and take the necessary action to ensure sufficient staff is rostered on at all times. Develop a working document to effectively manage contract casual staff that is in budgetary guideline.
• Ensure that all staff and contract carriers are fully inducted and trained in all aspects of their work so as to ensure that both the personal safety of those individual and others is protected, as well as the quality of service provided is maintained at a superior level.
• Productive utilisation, cost allocation and maintenance of the fleet along with effective management of Owner Drivers and Local Outside hire.
• Responsible for the achievement of agreed PM budgeted targets as measured by a series of branch KPI’s.
• Ensure all operational documentation is completed accurately and promptly.
• To be conversant and adhere to the Quality Procedures at all times.
• To ensure all loading of Dangerous Goods are carried out in accordance with the Dangerous Goods Code.
• Ensuring that at the end of the shift that the depot is closed up and alarms set.
• Ensure that Truck safe compliance is maintained and monitored
• Ensuring that Load Restraint is complied with for all Company and Subcontractors dispatched from the Terminal.

Achievements
• Control P&L costs for the PM Operation in accordance with required budgetary forecast requirements.
• An improved linehaul margin by ensuring equipment was fully utilized. Revenue linehaul margin reports for loads using SLE (Single Load Equivalent) and FGM (First Gross Margin).
• Implemented on time linehaul departure times for all overnight ports i.e. Melbourne, Brisbane and Gold Coast.
• Continually monitor required service levels and request of additional labour and equipment required to achieve the required freight movements achieving customer expectations.
• Control costs through budget predictions and results.

Worked As PM Operations Manager at Simon National Carriers from August 2006 to August 2009
MC DRIVING INVOLVED IN THIS ROLE.
CHANGEOVERS – TARCUTTA, CLYBUCCA, TOOWOOMBA.

August 2006 – August 2009 SIMON NATIONAL CARRIERS
PM Operations Manager

Responsibilities:

• Rostering for all departments, ensuring that the operation runs within budget
• Hands on management of all departments, Linehaul, Bulk, Special Services and Run fleet
• Ensure that all company policies are adhered to, particularly with regard to Linehaul loading and departure times and Safety throughout the operation
• Internal and external Customer satisfaction
• Industrial Relations
• Performance appraisal and counselling
• Co-ordination of Warehouse functions effectively into the PM operation
• Reporting on operational performance and issues to Directors
• Establish and provide direction to the Revenue Protection Team
• Implement measures to improve Linehaul utilisation
• Scrutiny of all Service provider invoices
• KPI implementation, review and reporting
• Staff development and career progression
• Purchasing
• Pallet control and reconciliation of pallet accounts
• Site induction of new employees and sub-contractors
• Loss minimisation and reporting
• Management representative on WH&S committee
• RTW Co-ordination
• Interview and select new employees up to and including manager level
• Mentor and advisor to junior managers, supervisors and team leaders
• Capex submission
• Budget preparation
• Cost control

Key achievements:

• Operated and managed a large fleet of interstate transport movements.
• Excelled in thinking on my feet, making accurate and successful business and fleet decisions that positively impact the business and its broad client base.
• Implemented and managed a complex OH&S plan in a transport and 3PL environment, that has many and varied worksites and contactors
• Acknowledged for being calm in high stress environments and displaying a high level of tenacity at all times

Worked As NSW Local / Interstate Operations Manager at I.D TRANSPORT PTY LTD from August 2003 to May 2006
August 2003 – May 2006 I.D TRANSPORT PTY LTD
NSW Local / Interstate Operations Manager

Responsibilities:

• Responsible and accountable for the overall cost effectiveness, security, profitability and effective functioning of Operations.
• Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
• Ensuring labour planning / availability reports, Annual leave roster and absenteeism statistics for all PUD staff, and take the necessary action to ensure sufficient staff is rostered on at all times. Develop a working document to effectively manage contract casual staff that is in budgetary guideline.
• Ensure that all staff and contract carriers are fully inducted and trained in all aspects of their work so as to ensure that both the personal safety of those individual and others is protected, as well as the quality of service provided is maintained at a superior level.
• Productive utilisation, cost allocation and maintenance of the fleet along with effective management of Owner Drivers and Local Outside hire.
• Responsible for the achievement of agreed PUD budgeted targets as measured by a series of branch KPI’s.
• Ensure all operational documentation is completed accurately and promptly.
• Responsible in conjunction with Branch Manager for site security.
• To raise Service Incident Reports and implement immediate containment.
• To be conversant and adhere to the Quality Procedures at all times.
• Ensure the workplace is safe and free from hazards and that all activities comply with State and Federal legislation, Workplace Health & Safety, Environmental and Company Procedures and Policies.

Worked As Operations Supervisor at FIRST FLEET EXPRESS PTY LTD from February 2000 to July 2003
February 2000 – July 2003 FIRST FLEET EXPRESS PTY LTD
Operations Supervisor

Responsibilities:
• Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
• Labour planning/availability reports, annual leave rosters and absenteeism statistics for all PUD staff, and take the necessary action to ensure sufficient staff are rostered on at all times.
• Develop a working document to effectively manage contract casual staff that is with in budgetary guideline.
• Productive utilisation, cost allocation and maintenance of the fleet along with effective management of Owner Drivers and Local Outside hire.
• Responsible for the achievement of agreed Handling / PUD budgeted targets as measured by a series of branch KPI’s.
• Responsible in conjunction with Operations Manager for site security.
• To raise Service Incident Reports and implement immediate containment.
• Ensure the workplace is safe and free from hazards and that all activities comply with State and Federal legislation, Occupational Health & Safety, Dangerous Goods Policies, Environmental and Company procedures and policies.
• To ensure all loading of Dangerous Goods are carried out in accordance with the Dangerous Goods Code
• To keep the Operations Manager fully informed of all developments.
• Ensuring Dangerous Goods legislative requirements are met.
• Ensuring that PUD Fleet loads do not exceed legislative requirements
• Ensuring that OH&S is a key focus of daily activities
• Training and development of PUD staff is on-going.
• Report all incidents and injuries in line with the Incident Reporting procedures
• Participate in the investigation of any workplace incident within your area of control and ensure causal factors are identified and preventative action taken

Worked As Operations Supervisor at BLUE STAR LOGISTICS PTY LTD from April 1996 to February 2000
April 1996 – February 2000 BLUE STAR LOGISTICS PTY LTD
Operations Supervisor

Responsibilities:
• Cost efficient and effective allocation of labour and equipment to achieve the daily work requirements and branch budget.
• Ensure labour planning/availability reports, annual leave rosters and absenteeism statistics for all PUD staff, and take the necessary action to ensure sufficient staff are rostered on at all times. Develop a working document to effectively manage contract casual staff that is with in budgetary guideline.
• Productive utilisation, cost allocation and maintenance of the fleet along with effective management of Owner Drivers and Local Outside hire.
• Responsible for the achievement of agreed Handling / PUD budgeted targets as measured by a series of branch KPI’s.
• Ensure all operational documentation is competed accurately and promptly.
• Responsible in conjunction with Operations Manager for site security.
• To raise Service Incident Reports and implement immediate containment.
• To be conversant and to adhere to the Quality procedures at all times.
• Ensure the workplace is safe and free from hazards and that all activities comply with State and Federal legislation, Occupational Health & Safety, Dangerous Goods Policies, Environmental and Company procedures and policies.
• To ensure all loading of Dangerous Goods are carried out in accordance with the Dangerous Goods Code
• Other duties as deemed necessary by Management, day to day.
• To keep the Operations Manager fully informed of all developments.
• Encourage staff to put forward suggestions that could be beneficial to the Company’s’ profitability, image or welfare etc.
• Ensuring that Load Restraint is complied with by PUD staff.
• Ensuring that Dangerous Goods legislative requirements are met.
• Ensuring that PUD Fleet loads do not exceed legislative requirements
• Ensuring that OH&S is a key focus of all daily activities.