James

About me:

Candidate Info :
Extensive experience driving MR. Extensive experience in the construction and transport industry. 27 years old, for healthy not afraid of hard work.

Experience :
Worked As Motorway Response Officer at GATEWAY MOTORWAY SERVICES AUSTRALIA Brisbane, QLD from August 2018 to July 2019
Work in a specialised technical workforce of 25 people in the Incident Response sector and perform duties as a traffic
incident responder on the Gateway and Logan Motorway
• Assist in the development of methods to improve traffic flow during incidents, ensuring to keep the public and emergency
services safe 24/7
• Travel to assigned routes to assist emergency response agencies during incidents, clearing travel lanes of disabled
vehicles and debris
• Assist emergency response personnel by implementing required traffic control and other associated tasks
• Record incident response activities at incident scenes and assist stranded motorists by providing basic services
• Assist the public with vehicle breakdowns and minor vehicle repairs, light/medium vehicle recovery and tows to safety
and assist with heavy haulage

Worked As General Construction Labourer at AWX LABOUR HIRE Brisbane, QLD from January 2018 to August 2018
• Performed a variety of tasks at construction sites, following directions from supervisors and other skilled tradesmen
• Carried out a wide array of duties that included traffic controlling, site preparation and clean up, demolition, loading and delivering materials, jackhammering, trenching, and concrete labouring
• Operated and cared of all sorts of construction equipment, machines and tools such as blowtorches, forklifts, levels, lifts,
power drills, grinders, saws, pressure washers, and water spraying equipment
• Complied with WH&S and analysed/planned work tasks to ensure the safety and security of all staff

Worked As Retail Sales Associate at VODAFONE HUTCHISON AUSTRALIA Brisbane from January 2017 to January 2018
• Consistently surpassed monthly KPIs and successfully lifted store customer experience from 54% to 78.4%
• Worked closely with the leadership team to develop sales strategies and identify sales opportunities
• Applied suggestive selling techniques and developed/implemented effective visual merchandising techniques and compelling sales floor displays to generate additional sales
• Formulated and delivered several strategies to improve customer care such as checklists, surveys, weekly employee one-
on-one reviews, monthly incentives (awards and prize) for outstanding performance
• Stayed abreast and well informed with all current products sold by the store, so as to educate customers on product
features and availability, respond to enquiries, and offer suggestions
• Provided a welcoming atmosphere by greeting customers as they enter and offering personal assistance
• Requested extra training and constructive criticism to improve sales and customer service skills further
• Served as a Customer Experience Specialist and served as the store expert in all Apple products
• Established and maintained positive relationships and interactions with customers and co-workers
• Maintained sufficient inventory level by helping with ordering strategies based on consumer demands and buying patterns
• Undertake other store activities to help in optimising and exceeding sales targets, profitability and customer service satisfaction

Worked As Artillery Observer at Department of defence (ARMY) from November 2012 to December 2016
Helped managed close-knit teams through the development of contingency plans, setting team goals, allocating
resources, monitoring day-to-day work activities and authoring management reports
• Gathering battle space intelligence using high-tech equipment such as night-vision binoculars, laser rangefinders and thermal surveillance systems
• Coordinated the employment of aviation and artillery assets under operational conditions
• Participated in 2 deployments to the middle east
• Managed short notice tasks including planning, management of resources and administration
• Completed an international project in Malaysia, training and mentoring junior staff in a variety of military skills
• Carried out constant maintenance of multi-million dollar equipment systems and cutting-edge weapons technology as
well as a fleet of vehicles
• Maintained an inventory of stores and equipment by ensuring the effectiveness of a large logistics chain to make sure the team was both physically and logistically able to fulfil the requirements of an extensive exercise at multiple locations
• Worked within a sophisticated logistics management system to audit, procure and monitor stock
• Completed training in First Aid & CPR, medical, response, radio operations, rescue for small groups of casualties, and how
to act in a wide range of emergency situations

Worked As Labourer / Offsider at CLS LANDSCAPING from May 2010 to November 2012
• Worked outdoors to improve the functional or aesthetic look of landscaping project for commercial and residential clients
• Assisted with the construction of outdoor decks, retaining and feature walls, laying of turf, and designing landscaping works
• Adhered to Work Health & Safety Act and regulations concerning any manual handling and in conjunction with safe
chemical storage

Worked As Caterer (Part Time) at CALESTE CATERING PTY LTD Macquarie Park, NSW from June 2008 to November 2012
• Prepared event spaces prior to functions; arrange tables and chairs, properly set tables with linens and place settings
• Dealt with customer service complaints and queries, assuring guests were satisfied to cultivate repeat and referral businesses
• Followed catering protocol as well as company health and safety policies and procedures
• Attended to guests’ needs, demonstrating exemplary customer service in all interactions for the duration of the event

Worked As Crew Member at NORTHMEAD MCDONALDS Sydney, NSW from August 2007 to April 2010
• Maintained cleanliness and organisation throughout the store as well as ensured food items were prepared according to the company’s standards of quality, consistency, and timeliness
• Routinely checked food quality and temperature while enforcing proper sanitation procedures to meet established health
and safety protocols
• Observed strict compliance with applicable legislation and mandatory health and hygiene requirements in preparing,
handling, and serving food and beverage items