John

About me:

Candidate Info :
My driving history dates back to the days I was working in the mines in Roma QLD. I was driving a crew truck around to the different mining sites. This was on a HR license. Upon returning to Sydney I upgraded my license to HC In 2015 and since then have had experience doing Change overs for Prixcar who specialise in car carrying. I also have experience working for Toll doing deliveries to woolworths stores driving 48ft trailers and reversing onto busy docks in shopping centres. I take the utmost care for trucks and machinery and always obey safety directions. My work is always done to the best of my ability in a efficient and safe manner.

Experience :
Worked As HR and HC Driver at Toll Personnel Pty Ltd from July 2020 to till now
Casual part time work working mostly at Woolworths Distribution Centre delivering stock to woolworths stores around Sydney. Driving HR and HC vehicles

Experience reversing into tight areas such as shopping centre loading docks.

Worked As HC Driver Changeover at Prixcar Transport Services Pty Ltd from February 2015 to till now
HC Change over work from Minto to Tarcutta / Holbrook.

Part time casual work mostly on weekends.

Worked As Field Scoper at telstra from July 2016 to January 2017
Field Inspection Scoper
Role:
* Assesing fitness of ducts and pits in order to meet NBN fitness criteria
* Recording information in real time through a remote device (Ipad)
* Provide direction to rodding and roping crews with a particular focus on health and safety work practices
* Achieve agreed business targets for all work allocated
* Maintain plant and equipment
* Work in a safe manner according to Safe Work Method Statements.

Worked As Electrical Trade Assistant (Mining) at Fluor Construction from October 2014 to April 2016
Role:
* Experience working in Roma QLD for client Santos performing new installation of gas plants for the GLNG Project.
* Assist in glanding and terminating cables
* Install cable trays
* Install cables and perform physically demanding work
* Drive Heavy vehicles
* Maintain plant and equipment
* Work in a safe manner according to Safe Work Method Statements.
* Experience working in remote locations on a 3 and 1 FIFO roster.
* Mechanically minded and able to troubleshoot and identify issues with equipment at ease.

Worked As Service and maintanence of various different brands of ATM machines at Integrated Technology Solutions from January 2012 to September 2014
January 2012 to September 2014
ATM – Field Service Technician
Role:
* Service and maintanence of various different brands of ATM machines.
* Ability to detect and diagnose faults.
* Communication with various different stakeholders. Eg. Technical support, monitoring team, branch staff and management.
* Ability to conduct 1st and 2nd line work at ease.
* Familiar with Sydney Metro and surrounding areas.
* Able to work in a rostered environment to be able to meet client needs.
* Priortise work to meet agreed Service Level Agreement’s (SLA’s).
* Pay high attention to detail.
* Provide training to Bank branch staff and ATM owners.

Worked As Audit and case review work at Australian Taxation office from June 2009 to December 2011
* Conduct risk assessments.
* Examine transactions to understand commercial and tax drivers.
* Scrutinise financial arrangements and structures.
* Prepare written decisions on technical issues including private rulings and objections.
* Provide quality technical advise to clients and contribute to technical excellence.
* Research, interpret and apply legislation and policy to resolve technical queries.
* Escalate cases to senior technical advisors when necessary
* Managing corporate taxpayer accounts and individual accounts

Worked As Business Development Consultant at Davis Homes from June 2008 to June 2009
Role:
* Conducting market specific research, and gaining acquisition of key contact
* Develop and present tenders to potential clients.
* Involved in the preparing of marketing campaigns and promotions
* Liasing with internal and external stakeholders at a high level both face to face and over the phone
* Development of programs progress and ensuring that they are seen through to completion
* Writing reports on performance and development areas of representatives
* Communicate any issues with quality and products information/delivery identified to appropriate stake holders division to ensure issues are resolved
* Exceed individual sales and conversion targets

Worked As Sales and Service Representative at Commonwealth Bank – Comminsure, Martin Place, NSW from August 2007 to May 2008
Role:
* Ensuring customer needs are identified and managed with in appropriate time-frames
* Dealing with and managing complaints in a timly manner
* Achieve operational sales targets whilst adhering to QA guidelines
* Involved in the training and coaching new staff
* Quality customer service (experienced in all General Insurance: home and contents, investment, car / trailer / caravan, travel, also understanding of boat / pleasure craft insurance)
* Built a vast network within the Commonwealth Bank Group and provided other corporate / top end leads and services
* Up-selling and cross selling of all general insurance products
* Account management – retrieve customer queries and conduct customer needs analysis, identify appropriate solution to clients needs, prepare proposals and present recommendations to client and close sales
* Resolve problems regarding customers orders including missing or incorrect insurance claims

Worked As Sales and Service Representative at Comminsure, Martin Place, NSW from August 2007 to May 2008
Role:
* Ensuring customer needs are identified and managed with in appropriate time-frames
* Dealing with and managing complaints in a timly manner
* Achieve operational sales targets whilst adhering to QA guidelines
* Involved in the training and coaching new staff
* Quality customer service (experienced in all General Insurance: home and contents, investment, car / trailer / caravan, travel, also understanding of boat / pleasure craft insurance)
* Built a vast network within the Commonwealth Bank Group and provided other corporate / top end leads and services
* Up-selling and cross selling of all general insurance products
* Account management – retrieve customer queries and conduct customer needs analysis, identify appropriate solution to clients needs, prepare proposals and present recommendations to client and close sales
* Resolve problems regarding customers orders including missing or incorrect insurance claims

Worked As Help Desk / Customer service at Teletech International Pty Ltd from May 2006 to August 2007
for Telstra Internet

Role:
* Level 1 & 2 Help desk support
* Solve customer’s technical issues, within the set QA and KPI guidelines
* Escalate calls, as required, to level 2 & 3 and provide follow-up and update notifications to customers
* Log information and outcomes relating to the calls & emails received in several different databases
* Utilise various programs within a Windows and Apple environment to log, test and view data for the calls & emails received
* Currently deployed in the Telstra Domain Management team specialising in assisting BigPond customers with their domain name hosting
* Nationally Recognised SWC training
? Certificate III Customer contact
Always on target regularly receive monthly bonuses for achieving operational KPI targets