KEVIN

About me:

Candidate Info :
? HR Licence, (Sync/Auto) 2015
? GIT Construction NSW White Card, 2014
? LF Forklift Licence, NSW WorkCover, 2014
? Traffic Controller/Blue Card, NSW Roads & Maritime Services, 2014
? Apply First Aid, NSW WorkCover, 2014

Experience :
Worked As Truck Driver at Safeguard Security/Wynstan from February 2015 to till now
Operation of regulated heavy vehicle and vans
Load/Unload truck/van
Depot to depot transport of manufactured items, average 3500 Km/week.
Local pickup and delivery of items as required

Worked As CASUAL LABOURER at Action Workforce from September 2014 to September 2014
Action Workforce
Labour Hire

CASUAL LABOURER | Sept 2014 to Present
Key Responsibilities
? Warehousing, 3PL duties
? Forklift Operation

Reason for leaving: Seeking full time permanent employment

Worked As AUTHORISED REPRESENTATIVE at Combined Insurance of Australia from January 2014 to July 2014
Combined Insurance of Australia
Provider of Personal Sickness and Accident Insurance

AUTHORISED REPRESENTATIVE | Jan 2014 – Jul 2014
Key Responsibilities
? Prospect, sell, and upgrade existing and new customers
? Tier 1 ASICS Licensed
? Discover/Evaluate client needs and goals
? Recommend products and services

Reason for leaving: Seeking structured professional work environment

Worked As SERVICE ADVISOR at Harley-Davidson of Blacktown from October 2012 to December 2013
Harley-Davidson of Blacktown
Retailer of luxury and performance motorcycles

SERVICE ADVISOR | Oct 2012 – Dec 2013
Key Responsibilities
? Receive customer vehicles, discuss problems and service needs
? Lists customer concerns, and clearly describe them on the repair order
? Estimate costs and completion times at point of sale, communicate to customer
? Schedule and assign jobs to six service technicians
? Schedule pickup and delivery of vehicles as necessary
? Determine correct part numbers on repair orders and assist parts department with pick/staging of parts
? Review work-in-progress to ensure quality and timeliness
? Perform cashier functions, provide thorough explanation of repairs to customer
? Make estimates for internal Repair Orders
? Open & close all customer paid, warranty, and internal repair orders

Reason for leaving: Left to care for injured wife

Worked As SENIOR PRODUCTION ASSOCIATE at Lightning Source Inc from June 2007 to May 2011
Lightning Source Inc.
On-Demand Manufacturer, FMCG, JIT, 5S environment

SENIOR PRODUCTION ASSOCIATE | June 2007 – May 2011
Key Responsibilities
? Operate Oce VS 9000 and IBM high-speed digital printers
? Operate Horizon BQ-470 and Quad4 binders
? Operate Hofbrau Machinenfabriken and Polar cutters
? Expedite priority orders
? Maintain, adjust, troubleshoot equipment
? Perform quality assurance audits floor-wide
? Perform evaluation and development of new equipment and processes
? Ensure DIFOT whilst maintaining regular production standards

Key Achievements
? Multiple recognitions for performance and contributions

Reason for leaving: Relocated to Australia

Worked As Inbound/Outbound Customer Service, Technical Support, Management at Verizon Wireless from September 1997 to October 2005
Verizon Wireless
Wireless Telecommunications and Data

MULTIPLE ROLES | Sept 1997 – Oct 2005
Key Responsibilities
? Supervised teams of up to 35 members
? Program Management, Development, Reporting and Analysis
? Management of internal accounts billing over $11M USD monthly
? Development of curriculum and facilitation of training
? Inbound/Outbound Customer Service, Technical Support, Credit Analysis, and Sales in call centres, 200+ calls per day
? Management of Indirect Sales outlets

Key Achievements
? Top Performer award 14 consecutive months
? Fastest, most efficient turnaround in 11 state region for internal account fulfillment
? SME/Trainer/Floor Support at new call centre
? Selected for multiple special projects
? Y2K Systems Support Team
? Selected as GlobalStar Activation Representative

Reason for leaving: Lifestyle Realignment

Worked As SALES TRAINER / KIOSK MANAGER at Vanguard Cellular Systems from September 1994 to September 1997
Vanguard Cellular Systems, dba CellularONE
Wireless Communications

SALES TRAINER / KIOSK MANAGER | Sept 1994 – Sept 1997
Key Responsibilities
? Implementation of new sales environment
? Train third party sales agents
? Program change to kiosk sales
? Sales, promotion, inventory and cash management

Key Achievements
? Assisted transition during buyout of indirect sales channel

Reason for leaving: Program stagnation, impending buyout of company

Worked As BUSINESS MACHINES SPECIALIST at Office Depot Inc from January 1994 to September 1994
Office Depot Inc.
Retail Office Supplies

BUSINESS MACHINES SPECIALIST | Jan 1994 – September 1994
Key Responsibilities
? Store Setup and Opening
? Sales, Display, Promotion, Merchandising, Inventory Management
? Responsible for over 1020 square metres of retail floorspace
? $125000 sales/week quota
? One indirect report

Key Achievements
? Specialized equipment and sales training in Washington, DC
? Selected for specialized training prior to rollout of Windows 95

Reason for leaving: Left due to 100+ km commute

Worked As Laboratory Technician at Calgon Carbon Corp from May 1992 to August 1992
LABORATORY TECHNICIAN | Summers 1988-1991
Key Responsibilities
? Quality Assurance testing of Raw Materials, WIP, Audits, Re-Testing, and Finished Product
? Use of precision equipment and instruments measuring to 0.0001 gram
? Worked with Hazardous materials
? Strict time constraints
? 24/7 rotating roster

Reason for leaving: Returned to University

Worked As OFFICE MANAGER at Morehead State University from January 1991 to May 1992
Morehead State University
Institution of Higher Education

OFFICE MANAGER | Jan 1991 – May 1992
Key Responsibilities
? Hire/Dismissal, scheduling, coaching, development of up to 6 staff
? High volume administrative workflow
? Developed Intermural Transfer Guide
? Published Program Newsletter

Key Achievements
? Recognised as Outstanding Employee, College of Business

Reason for leaving: Graduated Program

Worked As Laboratory Technician at Calgon Carbon Corp from May 1991 to August 1991
LABORATORY TECHNICIAN | Summers 1988-1991
Key Responsibilities
? Quality Assurance testing of Raw Materials, WIP, Audits, Re-Testing, and Finished Product
? Use of precision equipment and instruments measuring to 0.0001 gram
? Worked with Hazardous materials
? Strict time constraints
? 24/7 rotating roster

Reason for leaving: Returned to University

Worked As Laboratory Technician at Calgon Carbon Corp from May 1990 to August 1990
LABORATORY TECHNICIAN | Summers 1988-1991
Key Responsibilities
? Quality Assurance testing of Raw Materials, WIP, Audits, Re-Testing, and Finished Product
? Use of precision equipment and instruments measuring to 0.0001 gram
? Worked with Hazardous materials
? Strict time constraints
? 24/7 rotating roster

Reason for leaving: Returned to University

Worked As Laboratory Technician at Calgon Carbon Corp from May 1989 to August 1989
LABORATORY TECHNICIAN | Summers 1988-1991
Key Responsibilities
? Quality Assurance testing of Raw Materials, WIP, Audits, Re-Testing, and Finished Product
? Use of precision equipment and instruments measuring to 0.0001 gram
? Worked with Hazardous materials
? Strict time constraints
? 24/7 rotating roster

Reason for leaving: Returned to University

Worked As LABOURER at Calgon Carbon Corp from May 1987 to August 1987
Calgon Carbon Corp
Heavy Manufacturing, Chemicals – JIT, ISO 9000, Continuous-production Facility

LABOURER | Summer 1987
Key Responsibilities
? General Labour
? Product Packaging and Warehousing
? Assisted in re-tool and retrofit of 2 production lines
? Operation of Heavy Machinery – fork trucks, loaders, cranes

Key Achievements
? 100% score DuPont Safety Training, Fork Truck Operation

Reason for leaving: Returned to University