Kris

About me:

Candidate Info :
Hi I have just discharged from the Australian Defence Force after nine years of full time service. I wish to express my interest in joining your organisation as a way of taking this first step towards commencing my new career. I am an experienced and mature person who is a reliable team player with a high level of personal commitment; I have strong professional and leadership skills, I am committed to working hard and would be available for all shifts and can work supervised or unsupervised.

Experience :
Worked As Team Leader / Vehicle Operator / Equipment Operator / Rugby Vice Captain at Australian Army from December 2007 to November 2015
Dec 07 – present
AUSTRALIAN ARMY
Team Leader / Vehicle Operator / Equipment Operator / Rugby Vice Captain
• Joined the Army’s 2/14 Light Horse Regiment and reported to the Operations Supervisor.
• Entrusted with the charter to supervise vehicle operations in support of a spectrum of Defence projects within Australia and abroad.
• Responsible for tactical business planning, resource supervision, risk management, workplace safety, staff training, personnel administration, operations supervision, fleet coordination, management reporting, technical administration, compliance and external agency liaison.
• Supervised a team of 3 staff, crewing an off-road vehicle valued at $2.5 million.
• Contributed to the operation of technologically advanced ASLAV vehicles, personally conducting driving in on-road and off-road environments, including extremes of weather and terrain, during daytime and night hours.
• Provided advice on spares and maintenance requirements, managed the local supply chain and managed a diverse range of ancillary vehicle systems that involved working with state of the art technology and learning new skills at short notice.
• Assisted with vehicle maintenance, including fault-finding, replacing defective parts and general servicing.
• Worked closely with external agencies, civilian contractors and foreign Defence staff.
• Prepared and delivered lessons on vehicle and equipment operations, including assessing workplace competency and managing scenario based training activities.
• Worked long and irregular hours, often working for months on end in high-pressure situations without a single day off.
• Operated in shifts and responded to callouts at extremely short notice.
• Safely handled explosives and portable machinery, including conducting risk assessments to identify and mitigate risks to life and limb.
• Liaised with colleagues to organise logistics, catering, medical, dental, communication, information technology, engineering and other support for prolonged operations in remote areas.
• Gained exposure to career development, performance appraisal, performance management, staff administration, postings, promotions and remuneration issues.
• Developed a broad range of skills that are directly transferable to a correctional service, customs or border protection environment, including teamwork, problem solving, interpersonal communication, conflict resolution, organisational prioritising, customer service, administration, working under pressure and using my initiative.
• Worked in remote locations for extended periods of time and deployed abroad to Afghanistan for 9 months.
• Held membership on the Rugby Committee and was appointed Vice Captain of the Rugby team for several years.

Worked As Technical Trainee / Team Member at Army Recruit Training Centre from December 2006 to November 2007
Dec 06 – Nov 07
ARMY RECRUIT TRAINING CENTRE
Technical Trainee / Team Member
• Completed initial and technical training at numerous leading Defence training establishments.
• Successfully graduated from the Recruit Training School in Kapooka, completing a rigorous Defence induction course, undertaking formal training in planning, problem solving, using initiative, teamwork, oral and written communication, presentation and interpersonal skills.
• Subsequently graduated from the trade-specific school Puckapunyal in vehicle operations, advance weaponry and communications courses, receiving formal training in vehicle operations and maintenance, road safety, fire and emergency services, risk management, convoy operations, transport planning and load configuration.
• Conducted a broad range of driving tasks, including the operation of heavy tracked vehicles.
• Gained substantial exposure to vehicle maintenance tasks, scheduled servicing, emergency repairs and the removal and installation of vehicle components.

Worked As Retail Assistant / Cashier / Customer Service Assistant at BWS from January 2006 to August 2006
Jan 06 – Aug 06
BWS
Retail Assistant / Cashier / Customer Service Assistant
• Reported to the Store Manager.
• Responsibilities encompassed customer service, stock management, complaint resolution and cashier operations.
• Received incoming deliveries, stocked shelves and organised point of sale displays.
• Reconciled items received and shipped against packing lists, investigated discrepancies and prepared receiving and shipping reports, with responsibility for following up on shortages and damages.
• As a member of the customer service team, explored customer needs, presented product features and benefits, processed sale transactions and completed all post-sales documentation.
• Entrusted with opening and closing the shop, including possession of keys and security codes.
• Built a track record for being able to manage large workloads in a high volume retail environment.
• Used point of sale systems to process sales transactions.
• Revised the store layout to ensure high-demand products were clearly visible to attract passers-by.
• Developed strong communication and interpersonal skills through dealing with people at all levels, equipping me with skills that would allow me to deliver results for any employer.
• Demonstrated an ability to stay calm under pressure and listen to customers, allowing me to successfully diffuse and resolve customer complaints before they escalated.

OTHER APPOINTMENTS

OTHER APPOINTMENTS

Worked As Cold Room Warehouse Operator / Forklift Operator at Various Employers from August 2005 to October 2005
Aug 05 – Oct 05
VARIOUS EMPLOYERS – Cold Room Warehouse Operator / Forklift Operator

Worked As Forklift Driver at BAX GLOBAL TRANSPORT & LOGISTICS – Storeman from July 2005 to August 2005
Jul 05 – Aug 05
BAX GLOBAL TRANSPORT & LOGISTICS – Storeman / Forklift Driver

Worked As Warehouse Factory Operator at ARNOTTS BISCUITS LIMITED from January 2004 to February 2005
Jan 04 – Feb 05
ARNOTTS BISCUITS LIMITED – Warehouse Factory Operator

Worked As Aircraft Cleaner at QUEENSLAND STATE POLICE AIR WING from February 2002 to March 2004
Feb 02 – Mar 04
QUEENSLAND STATE POLICE AIR WING – Internal / External detailer of Government Aircraft

WORK COMPETENCIES

WORK COMPETENCIES

• Calm demeanor – My manner gains the trust, confidence and loyalty of clients and colleagues.
• Communication – A high degree of literacy and an ability to communicate in a fluent manner on a wide variety of topics.
• Customer focus – Pragmatic understanding of the customer service ethos with an ability to listen and empathise.
• Organisation – Frequently managed competing tasks and organised major activities to tight time frames.
• Problem solving – Practical experience analysing complex issues and breaking them into solvable parts.
• Quality focus – An excellent eye for detail supported by high personal standards and a track record of integrity.
• Teamwork – Proven teamwork skills backed by experience working in diverse work environments.

Other competencies include:

• Able to adapt quickly to new roles and changes in the industry.
• Experienced in creating positive change in a competitive environment.
• Deep appreciation of diversity and group dynamics.
• Proven skills in selling ideas and solutions.
• Action oriented team player with a positive attitude.
• Comfortable identifying customer’s needs through interpretation of data.