Les

About me:

Candidate Info :
Hi my name is Les Bates, worked 10 years in the removalist business for a major company.
Know Brisbane very well, drive with professionalism, work with diligence to get the job done.
Would prefer a courier/delivery truck job…..Also trained in the admin side of things of a depot
environment….No fuss worker, leave the dramas at home.

Experience :
Worked As Mini Movers Rocklea Assistant Depot Manager and Removalist at Minimovers Pty Ltd from April 2006 to January 2016
2006-Present Mini Movers Rocklea Assistant Depot Manager and Removalist (Full Time)
Duties:
• Assisting Depot Manager with day-to-day duties
• Strategic planning; liaising with Depot Manager, Fleet Controller and overseeing crew allocation

• Creating rapport and gaining trust with colleagues and potential clients

• Administrative work such as job completion paperwork, banking, and also running interviews and selection for potential employees

Worked As Part Time Inbound and Outbound at Mini Movers Call Centre Operator from January 2007 to January 2011
2007-2011 Mini Movers Call Centre Operator – Acacia Ridge (Part Time Inbound and Outbound)
Duties:
• Handle customer inquiries both telephonically and by e-mail correspondence; Make occasional marketing calls (Outbound)
• Research required information using available resources and navigating in-house software systems; Manage and resolve customer complaints

• Provide customers with product and service information

• Enter new customer information into system and update existing customer information

• Process orders, forms and applications; Identify and escalate priority issues

• Route calls to appropriate resource; Follow up customer calls where necessary

• Document all call information according to standard operating procedures; Complete call logs and reports.

Worked As Security officer at Protection Plus Security Services from January 1999 to February 2004
1999-2004
Protection Plus Security Services
Duties:
• Enforcement of council by-laws with policing of alcohol in public parks and areas
• Patrol industrial and commercial premises to prevent and detect signs of intrusion; ensure security of doors, windows and gates

Worked As security officer at Chubb security services from January 1998 to January 1999
1998-2000 Chubb Security Services
Duties:
• Monitor and authorise entrance and departure of employees, visitors and patrons at banks, shopping centres, pubs and nightclubs.
• Preserve order and protect property

SKILLS AND INTERESTS
• Cert III in Road Transport and Distribution
• Medium Rigid Licence (Attained in 2006, expires end of 2016)

• Mechanical aptitude

• Safe driving record

• Good communication skills