Michael

About me:

Candidate Info :
Hard working, reliable, neat and tidy appearance, good knowledge of the industry and of Brisbane, HC open lic, Heavy Vehicle Mechanic with excellent Auto Electrical skills, based Brisbane Northside and have reliable transportation, own tools, DG and LF lic also, good with paperwork or electronic PDA, tablet or IPad. Flat top, float, tilt tray, gates and tarps, tipper, tautliner.

Experience :
Worked As Product Support Representative at SANDVIK Mining from January 2010 to January 2012
Sandvik Mining New Zealand 2010 – 2012
Product Support Representative
• As a small customer region was responsible for two major customers at both ends of New Zealand.
• Responsible for my own Time management to allow service at both customer sites
• Provided professional technical hands on support to over 30 machines.
• Assisted onsite personnel with planning of lean fabrication, maintenance, rebuilds and servicing of machines to give best reliability statistics.
• Provided after hour breakdown assistance when called upon.
• Maintenance and operator training for customers
• Pre delivery, machine start up, commissioning for new machines, to explain this best I looked after the entire products range not just 1 model of machine.
• Following all company safety rules and documentation requirements

Sandvik Mining 2006 – 2010
Technical Customer support
• Customer support with parts enquiries and problem solving at high level expertise, Technical questions resolved
• Provided a quality service and received referrals from satisfied customers
• Member of the site Safety committee where I would chair Safety meetings, attend and introduce new requirements, perform safety inspections and attend investigations.
• Train new starters to use software and about machines.
• Monitor machine population, parts usage, new delivery of new machines

LICENCES & ACCREDITATION
‘HC ‘ open Class driver’s licence

Cert 4 TAE 401101 trainer accessor

Dogman and Forklift high risk tickets

Flat bed , swing lift minor experience, general with gates and tarps, pantech, tipping trailer, float, machinery, cars, trucks, bikes