Mohamad

About me:

Candidate Info :
I enjoy an active lifestyle participating in team and individual sports. I am very proactive person and like to get ahead of things rather than wait for things to happen. Hence, I carry myself highly and ensure that I am always punctual and apply myself 100% to any task I undertake.

Experience :
Worked As HR Driver at MIGHTY TRUCKS from July 2017
Australia

Position Duties:
Responsible for
● Loading and Unloading of products via the use of various manual and mechanical processes
● Face to face customer service
● Daily processing of run sheets/product paper work
● Real time communication with warehouse via two way radio/mobile phone
● Carry out daily maintenance of truck and inspect vehicle for safety hazards
● Plan routes and meeting delivery schedules
● Comply with truck driving rules and regulations as well as with company policies and procedures
● Collect and Verify delivery instructions
● Ask for feedback on provided services and resolve clients complaints

Worked As HR Truck Driver at toll fast couriers from February 2017 to till now
HR driver 14 pallet truck. Multi and bulk drops of various items. Also multi drops into major shopping centres across the metro area. The the role involves loading and unloading of truck as well as associated paperwork and MDT work. Planning of daily runs and completing appropriate run sheets.

Worked As Detainee Service Officer (DSO) Casual at Serco Immigration from January 2017
Australia

Position Duties:
Responsible for
● Safety – Use leadership and communication skills to resolve problems and de-escalate
volatile situations in an effective and professional manner. As required, perform Control and Restraint techniques
● Security – Implement Serco processes and procedures to maintain good order and security of the Centre. Conduct effective security searches and checks
● Welfare – Monitor and assist the welfare of detainees, using excellent verbal skills in line
with Serco’s current Welfare procedures
● Reporting – Write timely and accurate security reports and detainee case notes utilising
Serco ICT platforms
● Logistics – Manage the Structured Day routines of immigration detainees within the Centre
● Development – Undergo ongoing training to ensure all qualifications are up to date whilst
assisting other team members when necessary

Other responsibilities include:
● Daily report filing
● Organising and Management of Welfare Checks
● Attending to the needs of the detainees
● Ascertaining various skills in the role such as Conflict Resolution

Worked As Courier Driver at Transport On Time from July 2015 to December 2016
Australia

Position Duties:
• Perform delivery tasks and pick-up of customer material in a polite, resourceful and professional manner
• Load and unload a delivery truck through a variety of mechanisms
• Ensure documents are delivered and entered accurately
• Perform mailroom organization duties
• Coordinate of incoming and outgoing mail
• Communicate with main office through a mobile device
• Operate vehicle for the delivery of mail, supplies, products and materials
• Maintain route supply inventory to ensure prompt delivery of products to customers
• Provide basic customer service by giving required information
• Maintain delivery records

Worked As Courier Driver at T.O.T from February 2014 to December 2016
Australia

Position Duties:
• Perform delivery tasks and pick-up of customer material in a polite, resourceful and professional manner
• Load and unload a delivery truck through a variety of mechanisms
• Ensure documents are delivered and entered accurately
• Perform mailroom organisation duties
• Coordinate incoming and outgoing mail
• Communicate with main office through a mobile device
• Operate vehicle for the delivery of mail, supplies, products and materials
• Maintain route supply inventory to ensure prompt delivery of products to customers
• Provide basic customer service by giving required information
• Maintain delivery records

Worked As Sports Trainer at Greater Western Sydney Giants AFL Club from January 2013 to February 2014
Australia

Position Duties:
● Evaluate and document injuries of players
● Interact with players to help them feel motivated, secure and confident
● Provide players with pre / intra / post game massages
● Teach exercises to players for performance during game
● Provide first aid to players
● Travel to hospital with players and provide extensive details, where necessary

Worked As Delivery Driver at Coca Cola Amatil from July 2010 to December 2012
Australia

Position Duties:
• Loading and Unloading of truck via use of manual and mechanical processes
• Plan routes and meeting delivery schedules
• Complete all paperwork and daily reports in an accurate and timely manner
• Attend all required meetings and training
• Comply with truck driving rules and regulations as well as with company policies and procedures
• Ask for feedback on provided services and resolve client complaints

Worked As Customer Service Manager at DATACOM from February 2011 to January 2012
Australia

Position Duties:
● Providing leadership to direct reports through effective objective setting, delegation,
supervision and communication
● Ensuring optimum, consistent and accurate team performance through appropriate coaching, training and motivation
● Defining Customer Experience standards derived from customer feedback
● Developing and implementing innovative practices to drive optimal customer experience
● Continuous review of operational excellence to deliver enhanced value – with the customer
in mind, to drive loyalty
● Actively participate in cross function system and process improvement initiatives
● Anticipate customer needs and trends to define development of new processes and experiences to deliver an optimal customer experience.

Worked As Demolition and Stripping at Multiform from January 2009 to June 2010
Australia

Position Duties:
● Formwork (framing, new slabs)
● Filing of paper work for Builders
● Action extensive safety inspections
● Assist with the loading and unloading of trucks in a safe manner