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Philip

TOWNSVILLE
Work Experience: 16 Years 1 Months

About me:

Candidate Info :
Looking to drive again after many years of office experience.

Love getting amongst the hustle and bustle of life and working with like minded people.

Happy to drive anything.

Experience :
Worked As Operations & Compliance Supervisor at Toll Global Logistics (Paper & Glass) from December 2021 to October 2023
Key Responsibilities
● Assist business manager oversee 3 staff and 21 drivers.

● Compliance and Safety Management.

● Investigate incidents, hazards, and risks.

● Record timekeeper for glass and paper units for fatigue management.

● Manage mass, fatigue and maintenance accreditation, and ensure all permits are current for toll
vehicles that use HML, CML & GML.

● Service Management for Fleet of Prime movers and trailers.

● Monitor fatigue management utilizing driver DSS technologies.

● Various KPI reporting for the Business Unit.

● Implement safety standards as set by Toll Health Safety & Environment (HSE’s).

● Assist the National Manager with any ad-hoc tasks that require assistance.

● Implement any Driver trainer, Managers or HSE’s Standards or Procedures (SOPS)

● Assist the Equipment and Telematics teams with any issues with auxiliary equipment.

● Assist with onboarding, hiring and managing staff and drivers.

● Oversee local and linehaul scheduling fleet controllers.

● Oversee import & export container movements via rail and sea.

● Train drivers on use of electronic diaries, Teletrac tablets and Leopard delivery app.

● Payroll and invoicing.

● Customer service.

● Conflict resolution.

● Toolbox and safety meetings.

Worked As Fleet Supervisor at SCT Logistics (Altona) from June 2021 to December 2021
Key Responsibilities
● Reporting to the Transport Manager.

● Involved with load planning and utilization of the SCT truck drivers and Sub-contractors to pick up and deliver freight to and from the Altona depot.

● Help keep up the maintenance servicing and repairs for the SCT truck fleet.

● Drive a continuous safety culture and standards in line with the Company policies by using their
reporting system. (Tool boxing with the fleet).

● Manage driver hours using the time clock program and submit to payroll.

● Assist Customer Service with queries from clients.

● Ensure all paperwork is up to date and is scanned for recording of trips for linehaul.

● Assist the Rain team with ensuring the freight is on time to the warehouse for prompt loading.

● Assist in cross dock delivery planning.

● Record drivers’ hours for payroll.

Worked As Senior Fleet Controller at TRANZWORKS from September 2018 to May 2021
Key Responsibilities
● Lead a team of 4 Fleet Controllers to allocate ad-hoc work to contractors, from small parcels, to palletized freight in rigids, semi-trailers, b-doubles and cranes.

● Prioritize the planning of time sensitive, emergency and ugly freight to be DIFOT (Delivered, in full, on time).

● Manage permanent hourly hire accounts.

● Customer Service, taking calls in the call center and receiving and send emails to book jobs and answer queries for the customers and contractors.

● Help problem solve any issues that may arise for external and internal customers – load plan from raw
data into routes for Customers to keep cost efficient.

● Manage fatigue breaks for heavy vehicle contractors in accordance with the National Heavy Vehicle
Regulator (NHVR).

● Ensure all compliance for vehicles, insurances and inductions are complete.

● Administration tasks, i.e.: customer service, answering phone calls, validate and price jobs, check all
paperwork.

● Manage CHEP & LOSCAM inbound & outbound transfers.

● Assist in after-hours emergency bookings in a 24/7 weekly model, allocate to an emergency fleet.

● Assist in loading and unloading of freight using forklift.

● Pick orders using high reach forklift.

● Wrap pallets using pallet wrapper.

Worked As Operations Supervisor at MTX Couriers from May 2014 to September 2018
Key Responsibilities
● Reporting to the Managing Director and the General Manager.

● Supervise and lead a team of 3 fleet controllers from C-1T to taxi trucks to ensure timely allocations and KPI’s are met to customer and expectations (DIFOT)

● Recruit and manage a fleet of contractors along with the Fleet Manager, ensuring all relevant
documentation is current and in date.

● Help train and guide the call center to take bookings in a timely and efficient manner.

● Price all jobs for revenue and contractor pay.

● Load/unload vehicles when required.

● Monitor Customer retention.

Worked As Fleet Controller at kings transport from October 2007 to May 2014
Key Responsibilities
● Working with a team of 6 fleet controllers, run radio channel 40 vehicles and allocate work according to vehicle size, to meet KPI’s set by the Operations Manager, ensure all deliveries are DIFOT.

● Call center duties and administration.

● Manage the after-hours call center and radio room.

● Allocating work across Australia and New Zealand.

● Supervise and lead a team of 3 fleet controllers from C-1T to taxi trucks to ensure timely allocations and KPI’s are met to customer and expectations (DIFOT)

Accreditation

HC Licence

Skills

  • Supervisory Roles
  • Records Management
  • Radio Operator/Fleet Control
  • Operations Manager:
  • Administration
  • Customer Service
  • First Aid
  • Road Ranger (Full Manual)
  • Auto (Fully Automatic - not Road Ranger)

Work History

  • Toll Global Logistics (Paper & Glass)
  • SCT Logistics (Altona)