Sam

About me:

Candidate Info :
My name is Sam

I hold a Bachelors Eng. Hons in I.T. with a study in Project Management & WHS Supervisor Level. I believe I have significant experience in Leadership – Sales Excellence and the Construction Industry, understanding what it takes to generate business leads and to be successful delivering them.

Having a high level of practical Sales Management acumen, developed from training sales business development managers over a period of 15years in the building industry. Customer satisfaction – under promising & over delivering (where possible) 2way open communications, listening to concerns and proactively engaging that concern to facilitate the most positive outcome for that client / manager / employee.

Experience :
Worked As Owner – Managing Director at APL Nova Constructions (The Ripi Group) from January 2015 to July 2019
Key Responsibilities:
* Client-Side Meetings > tailor requirements for project with developers, architects, builders and assist in end to end management of residential & commercial projects
* Manage Project Scope of Works > resources authorisations, cost & quality review, assist council approvals DA/BA
* Project Costings Review > compile and review project estimation costs to ensure the highest possible margins, including:
* Confirm current market costs, including price rises, inflation, transport, labour
* Oversee all projects to maximize profits and reduce company exposure & company leverage
* Maintain all projects cash positive, high margins and eliminate variations wherever possible
* Report cost recommendations for improvements or concerns daily, weekly, monthly
* Human Resources > approve all subcontractors, including reviewing licences, insurances and SWMS, supply project schedule
* Leadership through motivating staff and daily monitoring of performance, quality, productivity & safety. Motivate subcontractors in a manner which established and maintained a positive relationship, whilst ensuring that client expectations were met
* Develop new & old relationships on-site where possible to support the project. Resolve all grievances, project or staff-related, promptly and effectively
* Resolve client issues & challenges promptly and openly, actively addressing matters to provide an agreeable and productive outcome. High use of constructive dialogue, and transparency, so all parties remain informed/educated throughout the process
* Project WHS Risk Management > ensure all trades provide their own trade-specific WHS – SWMS
* Use trade-specific and company documents to create project specific WHS risk management procedures
* Identify hazards, assess risk and determine treatment options for the project, with constant review, including audits and weekly reporting
* Promote a safety culture of Zero Harm – WHS is everyone’s responsibility; encourage understanding of the importance of WHS and following policies, procedures and legislative requirements; enforce compliance where necessary
* Manage Project Time > schedules, suppliers & contractors, project reports and schedule changes
* Quality Assurance Audits > frequent checks on performance review, report and address issues and improvements

Achievements:
* Created a start-up business – internal fit-outs and painting; building company licenced & qualified; sustainable work
* Company expansion from 1 staff member to over 50 staff members employed; multiple vehicles and machinery
* Introduced NCI building insurance – capable of insuring all our builds if developer/client went under

Worked As Owner – Managing Director at Plasterboard City Qld from December 2005 to July 2019
Key Responsibilities:
* Generate sales excellence through creating new business, and maintaining existing business through forming strong relationships, realistic expectations and transparency
* Oversee existing campaigns to grow key distributor accounts
* Embody company culture and maintain high employee engagement
* Encourage and motivate all teams on a daily basis to assist them in achieving KPIs and meeting set targets
* Contribute to developing new and existing markets, manage pricing strategies
* Create new policies and procedures for efficiency
* Proactively role model trustworthy customer service ethics, and after-sales support, manage debt collections
* Cost analysis on overall position of company, including incomings vs outgoings to reduce company exposure
* Continuous improvements and adjustments necessary to sustain company viability and maximise profits
* Oversee all office administration staff, sales team, liaise with management from various suppliers
* Human resources management; recruit, select and onboard all staff, including draft all employee contracts
* Grievance resolution, both customer and staff related

Achievements:
* Introduction of new range of products and suppliers outside of the current business model capturing a niche market. Negotiated buying power to compete with competitors – customers able to buy internal and external building products at one place and at competitive rates. Resulted in 40% increase in sales
* Implemented an online presence to assist with the metatags and crawler algorithms used by search engines, resulting in top of the first page search results on Google for 9 years (unpaid subscription); Created increased brand awareness and a measurable increase in direct sales using platforms such as Facebook and Instagram. Brand awareness from Twitter and LinkedIn
* Company expansion from 1 staff member to multiple vehicles on the road and 8 staff members employed
* Identify improvements and productivity gains in relation to new administration systems e.g. PPak to CIN7
* Introduction of self-funding and Insurance initiative resulting in cash positive increase ^80%

Worked As Warehouse – Service Centre Manager at USG BORAL from April 2003 to December 2005
Key Responsibilities:
* CSO for all customers to provide materials/logistics answer, and quickly resolve their queries and issues
* Ensure that office and warehouse staff are trained in company systems, understand the business functions and operations, and uphold WHS at all times; weekly meeting and reporting
* Part of the network management team to ensure KPI targets of volume sales are met every month
* Development of office/warehouse staff members through positive and constructive feedback, coaching when KPI’s not achieved or other performance issues identified; recognition for work well done.
* Ensure training is compliant with legislative requirements and company WHS policy
* Identify improvements and productivity gains in relation to sales, systems, policies, procedures
* Consultation with Qld Distribution manager as part of our monthly reporting programme
* Ensure integrity of data entry and internal audits through stock taking. Rectifications made where required
* Ensuring teams KPI’s and goals are met.