Stephen

About me:

Candidate Info :
A bit of a jack of all trades available

These days I tend to avoid manual labour being loading and unloading and prefer changeovers or bag chucking

Experience :
Worked As Casual Coach Captain at Surf City Coaches / Premier Motor Service from August 2019 to till now
Long Distance Express Coach Driver
Local Charter Group Driver

Worked As Tour Bus Driver at Coachlink/ Airies Qld/ Imperial Pacific Coaches from February 2018 to January 2020
Qld
Operated bus and navigation equipment in alignment with company safety, DOT and local
traffic standards and regulations
Performed all bus driving duties and passenger interaction with professionalism
Maintained drive and determination to obtain personal and team objectives and goals

Worked As National Operations Manager at Blenners Transport from October 2011 to August 2012
Identified staff requirements and communicated to human resource department to initiate
recruitment and training processes
Ensured compliance with policies and quality standards to maintain consistency in quality of services
Managed, supported and grew business relationships with existing accounts and developed
strategies to increase sales and revenue
Collaborated with Compliance Staff to work through a Chain of Responsibility Investigation
Assessed, Driver recruitment, supervised Driver Training
Supervised all Scheduling Staff, Rosters, and Depot Managers

Worked As Company Director at SJSJ Transport from July 2005 to October 2011
Managed, supported and grew business relationships with existing accounts and developed
strategies to increase sales and revenue
Ensured confidential budget reports remained up-to-date for financiers
Measured team performance and developed strategies for business development and growth within agreed guidelines

Worked As Truck Salesman at Winter & Taylor Commercial Vehicles Isuzu and Ivec from July 2002 to July 2005
Modeled exceptional customer service and ensured associates understood direct link of revenue growth and customer loyalty cultivation techniques
Achieved Isuzu Team Elite for both Sales Targets and Customer Satisfaction
Monitored revenue income from product sales to ensure maximum allowed percentages inline with manufacturers requirements

Worked As Driving Supervisor at McCAFFERTY’S COACHES from January 1999 to July 2002
Facilitated training for associates through daily coaching
Resolved complaints and issues involving both guests and employees
Travelled with drivers to assess performance with regard to road craft, customer interaction, and company ticketing and auditing strategies

Worked As Operations Manager at Direct Milk Haulage from May 1992 to December 1998
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Developed and implemented daily operations plans such as delivery routes, employee
assignments and promotional strategies
Directed day-to-day operations focused on attainment of key business metrics, continuous
improvement initiatives