Wayne

About me:

Candidate Info :
Outdoor Work suits fine.
Prefer Casual /Part-time work
No problems with distance driving.
Enjoy driving in heavy trucks & currently lessons for an HC Truck Licence.
Wages must be reasonable
Work well in a team environment.
Like professional companies with good equipment & employees

Experience :
Worked As HR Truck Driver at LSC Shopfitters from February 2022 to April 2022
Drove H.R. Truck on Deliveries of Shop Fit-outs to many locations including the Following – Bundaberg, QLD Mackay QLD. Epping – Melbourne. ERINA – NSW/ Wetherill Park-Sydney. Elizabeth – Adelaide.

Worked As Customer Assistant at Big W Pacific Fair from May 2021 to February 2022
Responsibilities:
• Welcoming visitors by greeting them, answering or assisting with sales queries.
• Answering walk in enquiries in an efficient, friendly and professional manner.
• Maintaining a consistently high standard of customer service including both internal and external stakeholders.
• Following all company occupational health and safety policies.
• Ensuring up to date information on all products for sale and offering advice regarding prices and products available.
• Working to daily and weekly work schedules in order to achieve store targets, objectives, and KPIs.
• Proactively identifying and solving potential customer issues; resolution of customer issues at point of escalation.
• Identifying customer requirements by establishing rapport with customers in order to understand their requirements.
• Continuously maintaining and updating subject knowledge.
• Ensuring the availability of merchandise and services by assisting in maintaining inventories.
• Ensuring a clean, safe, and comfortable workplace for customers and colleagues.

Worked As Supporting Electricians on Sites at Zen Electrical, Burleigh from March 2019 to March 2020

Worked As Sales Representative at Cetnaj, Queensland from April 2016 to March 2019

Worked As Lighting Sales Representative at iAutomation from May 2010 to June 2015

Worked As External Sales Representative at L&H ELECTRICAL from April 2003 to May 2010
During my time in these roles my responsibilities included but were not limited to:

Sales Management
• Product sales estimator for product for assigned projects
• 240V Lighting Control Sensors implementation and project management.
• External Electrical Sales Representative liaising with large organisations including Government Departments, Electrical
Consultants, university and hospitals
• Account management as required for business as required.
• Project Management
• Supporting Electrical project managers on building sites and on defence sites, hospitals and government departments
Warehousing and logistics
• Receipting and packing goods as required with a high level of detail.
• Active part of team coordinating deliveries of products within designated process and timeframes; checking any
defects and rechecking accordingly.
• Building strong and robust relationship with key internal and external stakeholders, ensure greater rapport and influence in order to assist in obtaining positive outcomes for the business.
• Demonstrated use of Warehousing management computer system to access data and report accordingly.
• Demonstrating awareness and compliance to safety, health and environmental legislation.
• Understand company warehouse standards and meet as required.
• Understanding of inventory accuracy; monitoring daily warehouse activities, stock takes and audits to verify results.
• Knowledge of workplace health and safety that was aligned with the company’s occupational health and safety
processes and safety management systems.
• Assisting stores colleagues with stock control, ensuring that quality, quantity and reordering.
• Maintained professional and technical knowledge of products and services; in order to keep up to date with new
techniques, work processes and efficiencies
• Managed inventory accuracy by monitoring daily warehouse activities, counts, stock takes and audits to verify results.
• Demonstrated strong focus on clients; empowered the teams to deliver outstanding experiences of customer service.
• Dealing with customer service issues such as queries, complaints and OH&S issues and taking an appropriate action
to resolve the issues on an ongoing basis.
Professional Experience

• H.R. Interstate Truck Driver – North Queensland, Gold Coast, Melbourne, Sydney, Adelaide
• Delivery of product as required including to Harvey Norman stores and other Supplier deliveries.
• Highly effective communicator with strong interpersonal skills, building rapport easily.
• Knowledge of workplace health and safety that is aligned with the company’s occupational health and safety processes
and safety management systems and maintenance of these administrative duties.
• Excellent problem solving, critical thinking and decision-making skills to assist with better business outcomes and delivery outcomes.
• Calm under pressure, flexible attitude, and ability to easily adapt to change, able to deliver on competing priorities to achieve targets.
• Responsible for managing and movement of stock and logistics support to ensure efficient operations.
• Understanding logistics management processes and procedures for the transportation of product through the distribution centre to clients.
• Identified and established continuous improvement strategies to improve productivity of team, work processes and operational efficiencies
• Worked according to the Company’s policies, procedures, and processes relating to quality assurance and health,
safety, and the environment.